Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.
If our community has helped you, please consider making a contribution to support this website. Thanks!
Best Of
Re: Primary/Secondary looping for multi-temperatures
@hot rod
That adds some confusion. He's working with the 4-way, and has it piped per the instructions, on the secondary side, anyway. Evidently the valve may be installed backwards?
That adds some confusion. He's working with the 4-way, and has it piped per the instructions, on the secondary side, anyway. Evidently the valve may be installed backwards?
Paul48
0
Re: Buderus 2107 Intermittent Failure
We also found out that they fired the G215-4 at 1.1GPH, which may be what is causing it to burn dirty and smell like fuel oil exhaust much more than normal (since last cleaning). The boiler is spec'd for 1.4GPH from the factory, and 1.2GPH with the burner that comes from Riello specifically for the G215-4.
HVACNUT,
That's a lousy attitude for them to have. However, I'm not sure any other manufacturer would be any better about anything. That sucks even more for DIY'ers who they apparently leave totally high and dry.
HVACNUT,
That's a lousy attitude for them to have. However, I'm not sure any other manufacturer would be any better about anything. That sucks even more for DIY'ers who they apparently leave totally high and dry.
AJinCT
0
Re: Buderus 2107 Intermittent Failure
@AJinCT, who's responsible if something goes wrong while talking to tech support?
Bosch/Buderus has EXCELLENT tech support and a regional rep will often meet the contractor on site to resolve issues.
It's purely liability protection that they only deal with the trade.
Read the manual or call a pro, but don't stomp your feet because your out of your depth.
BTW, Beckett offers wireless ODR.
Bosch/Buderus has EXCELLENT tech support and a regional rep will often meet the contractor on site to resolve issues.
It's purely liability protection that they only deal with the trade.
Read the manual or call a pro, but don't stomp your feet because your out of your depth.
BTW, Beckett offers wireless ODR.
HVACNUT
0
Re: Buderus 2107 Intermittent Failure
Ironman, I have had a few experiences with companies that are absolutely piss-poor, but where I realize that all the competitors would likely also be piss-poor, I can think of a rental car issue I had with Avis that was atrocious, but where I suspect Hertz or Enterprise would have been just as bad.
Unfortunately, I suspect that may be the case here. That doesn't change the fact that this is piss-poor customer service on Bosch's part, and would be on any other manufacturer's part.
Unfortunately, I suspect that may be the case here. That doesn't change the fact that this is piss-poor customer service on Bosch's part, and would be on any other manufacturer's part.
AJinCT
0
Re: Buderus 2107 Intermittent Failure
Did you even read my post coherently?Sorry, but you are not their customer; the contractor who sells their equipment is. And you're the customer of your contractor.They should still be able to provide technical support to the customer who paid for the product. That is just piss poor customer service to refuse to even talk to the end user.
Also, a lot of people do their own work, what about them? Just just get no support? We don't do our own boiler work, but I know several people who do, and while they don't have Buderus/Bosch equipment, it's the same idea.
I know of NO manufacturer that will give direct tech support to the end user in this industry for the reasons stated. Your recourse is your contractor, not the manufacturer.
Just because you wanna operate outside of the system, doesn't mean that everyone in it is gonna suddenly bow to your demands.
It's the same way when you buy a vehicle: you may choose to work on it yourself, but you won't get tech support from the manufacturer. The dealer gets that, not the end user.
Ironman
0
Re: Buderus 2107 Intermittent Failure
Sorry, but you are not their customer; the contractor who sells their equipment is. And you're the customer of your contractor.They should still be able to provide technical support to the customer who paid for the product. That is just piss poor customer service to refuse to even talk to the end user.
Also, a lot of people do their own work, what about them? Just just get no support? We don't do our own boiler work, but I know several people who do, and while they don't have Buderus/Bosch equipment, it's the same idea.
If the 2107 is toast, it's most likely getting replaced with whatever the new contractor uses the most, which is some sort of Honeywell ODR controller I believe. The 2107 does some interesting things, and it works very well with the DHW in the summer, but it also is confusing as heck to program, and not very flexible in terms of options of how it operates. It seems like it's really intended for use with panel rads in a constant circulation or near-constant circulation system, like they use in Germany, and not so much for hydro air, or even fin-tube. Good to know there are other options out there too if they want to use one of those. Does the Beckett product work with non-Beckett burners?
I'm don't know about the Honeywell aquastat, but the Beckett Aquasmart and Hydrolevel Hydrostat both offer domestic high temp and the option of priority.
The indirect get wired into the aquastat and then configure it for domestic.
You will need the Phase sensor and thermostat though and remove the Buderus sensor.
You'll have to change the boiler well also.
The 2107 is an awesome control. It'll be a shame to get rid of it.
AJinCT
0
Re: Buderus 2107 Intermittent Failure
Sorry, but you are not their customer; the contractor who sells their equipment is. And you're the customer of your contractor.
We're not talking a tv or an Xbox; we're talking about equipment that requires technical expertise, a license(s), insurance,etc,etc,etc.
They have an ethical and legal obligation to only give technical advice to contractors. What if they gave you advice and your boiler burned the house down or someone died. You or your family would get a lawyer and sue them. A contractor can't do that because his license makes him responsible for his work.
You can't bypass the contractor and then expect the manufacturer to deal directly with you.
We're not talking a tv or an Xbox; we're talking about equipment that requires technical expertise, a license(s), insurance,etc,etc,etc.
They have an ethical and legal obligation to only give technical advice to contractors. What if they gave you advice and your boiler burned the house down or someone died. You or your family would get a lawyer and sue them. A contractor can't do that because his license makes him responsible for his work.
You can't bypass the contractor and then expect the manufacturer to deal directly with you.
Ironman
0
Re: Well? Will the new tax overhaul
I understand and feel your pain. I have family in the NYC as well but one argument I have heard is, why should poor communities subsidize wealthier communities? Deductions are subsidies.
We have relatives paying $18K property taxes, and their neighbors paying $22K property taxes. The same people also pay NY State income taxes. Combined, that's a huge deduction to lose.
SlamDunk
1
Re: Copper or Steel Pipe for a buried steam pipe
If I understand correctly the old steel steam pipe lasted over eighty years. I would use steel again, schedule 80 would be best, but I think schedule 40 will be fine. I'd also make sure to use cast iron fittings.
Re: HTP UFT Tankless boiler
Here's the relief valve, it came packaged along with the boiler, the cast iron elbow and tee were also packaged with the boiler... it is not optional.That is the procedure for the DHW side HX, I don't think he has the Combi version? Doesn't look like it from his pic.
HX = Heat Exchanger
The Descaling setup and procedure are described on page 69 of the I&O manual dated 7.21.2017...
hot_rod
0