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New Steam Boiler Installed, Water Hammer, Prematurely Turns Off, Frustrated

superdave17
superdave17 Member Posts: 13
edited February 25 in THE MAIN WALL

I'm posting this hoping to get some advice from you all as I'm working with a local company after they installed a new steam boiler at my rental property. I've had nothing but issues over the last week and my frustrating is building.

My rental property is 4 units, 20 radiators in total. Combined square footage of all of the units is 4,400 square feet.

My old steam boiler had the heat exchanger fail, so the company replaced it with a Lennox GSB8-225E Gas-Fired Steam Boiler (225000 Btu). The Btus match the previous steam boiler that was over 30 years old.

Now that the new boiler has been installed the following has happened:

1.) Extreme water hammer initially, to the point where I was worried about pipe damage throughout the building. The company came back and skimmed the boiler. This helped but the tenants noticed that the water hammer returns around 4am every night. It's been cold in my area overnight, between 10 to 20 degrees.

2.) 4 days later the company returned and re-piped the black pipe around the boiler including the Hartford loop. Skimmed the boiler again. Still waiting to see if there will be a difference but I've attached a picture of the piping install for your review - is anything off?


3.) The cut in was initially set to 8psi with a differential of 1, I believe this is the factory setting of the pressuretrol and should be adjusted by the installer. At full operation of the boiler, the pressure gauge read around 3.5 psi which I thought was high but nothing was done about it even when I mentioned it to the install company. After reading online and speaking to an HVAC friend I lowered the cut in to the lowest setting but the boiler would continue to short cycle and not increase heat in the building. I raised the cut in to 4psi which where it is currently, picture attached.

4.) Now the boiler does heat the property but it will stop firing 1 degree below the thermostat's request. For example, if the thermostat requests 72 and it's 68 inside, the boiler operates properly until 71 and then acts as if it's not being called for heat. The app on my phone which is paired with the thermostat clearly shows it's still calling for heat. If I raise the heat to 73, the boiler will turn back on.

Is there anything off about the install or are there any settings I should adjust knowing this is for a 4 unit building with 20 radiators at 4,400 square feet?

Comments

  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 17,224

    Sorry to say but if they based the sizing off the old boiler that is probably wrong

    Need more pictures of the piping up and around the boiler from about 10' away. Something tells me the piping isn't right.

    The steam pressure should stop the boiler on a pressure rise at 1 1/2psi certainly not over 2 psi. The cut in should be as low as you can get it.

    Long Beach EdethicalpaulMad Dog_2Ironman
  • Long Beach Ed
    Long Beach Ed Member Posts: 1,637
    edited February 25

    What Ed says above. And I'll bet there's still lots of cleaning and skimming that has to be done to that boiler and piping.

    ethicalpaulMad Dog_2
  • 109A_5
    109A_5 Member Posts: 2,162

    Since you are building a lot of pressure it sound like they did not bother to size the boiler correctly.

    May need more skimming.

    Are the mains pitched correctly ? Are the main vents adequate ?

    Pressuretrol should be at 0.5 Cut-In and the Differential set at 1, for a Cut-Out of 1.5 PSI.

    No swing joints.

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
    tcassano87Mad Dog_2
  • Long Beach Ed
    Long Beach Ed Member Posts: 1,637
    edited February 25

    The purpose of the right angle swing joints circled above in red by 109A_5 is to allow expansion and contraction of the boiler. If bridled by a header without the ability to expand and contract, the sections can pry apart, causing leaks and premature boiler failure.

    This is why the manufacturer recommends swing joints on the header.

    Mad Dog_2
  • superdave17
    superdave17 Member Posts: 13

    Your diagram shows a two supply tapping example while my steam boiler documentation refers to a one supply tapping design, is there a difference?

    Mad Dog_2
  • Jamie Hall
    Jamie Hall Member Posts: 25,620
    edited February 25

    One other item on the piping — which looks minor but may not be. The steam takeoff to the mains exits from the side, not the top, of the header. Nope. That is almost guaranteed to get water up into the steam mains which will cause water hammer — even if all else is good.

    The temperature difference with the thermostat is a bit odd. If you app is still showing a call for heat, you need to find out what is causing the boiler to shut off. Something is…

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
    Ironman
  • 109A_5
    109A_5 Member Posts: 2,162
    edited February 25

    As Long Beach Ed stated above.

    The manual version I looked at the dual riser is on the next page, anyway it is standard practice with two risers.

    https://resources.lennox.com/fileuploads/d073f89f-a6c3-4735-912f-3fb2c05cf413Lennox_GSB8-E_IOM.pdf

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
  • mattmia2
    mattmia2 Member Posts: 11,772

    is there a skim port on the other side or are they removing the plug to skim?

  • superdave17
    superdave17 Member Posts: 13

    The manufacturer states the following relating to swing joints:

    "Headers must be fitted with header offsets or swing joints, or be equipped with expansion joints, so that thermal expansion and contraction of the header will not damage the boiler. Headers shall not be welded."

    Before I reach back out to the installation company, can you confirm that I do not have header offsets or expansion joints? I really appreciate your help on this, it's truly eye opening.

    I can take more pictures tomorrow if it will help.

    DanHolohanMad Dog_2
  • Long Beach Ed
    Long Beach Ed Member Posts: 1,637
    edited February 25

    There are no header offsets, swing joints or expansion joints shown in the photo of the boiler piping.

    bburdMad Dog_2
  • mattmia2
    mattmia2 Member Posts: 11,772

    hmm, some of my comment either disappeared or never left me head.

    the side outlet boiler is going to be more sensitive to surging from oil on the water. adding some tsp and running it for a few hours before skimming might help get the oil out.

    if it won't heat at basically 0 pressure you have venting problems. the reason it sort of heats at high pressure like 3 psig is because it is compressing the air that can't vent out which lets some steam in to the radiators

  • 109A_5
    109A_5 Member Posts: 2,162

    Is there a vent on top of this pipe ?

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
  • superdave17
    superdave17 Member Posts: 13

    Yes there is. It’s a very old style vent but it’s there. I can take a picture tomorrow. If it’s a venting issue is it worth replacing the vent cap? (I don’t know the official name).

  • mattmia2
    mattmia2 Member Posts: 11,772

    the pressure needed for it to heat is venting. pressure can cause hammer in some system designs but from what i can see of yours I don't think you have those things going on but there could be things i can't see.

    the building of pressure could be venting or that the boiler is too big. you won't know until you measure the size and type of the radiators and figure the area of equivalent direct radiation in the system and compare it to the output of the boiler.

    the hammer is probably boiler water quality or pitch that got changed with the new boiler install. that pipe to the main on the right needs to slope toward the header or it will hold condensate and hammer.

    the boiler needs swing joints as mentioned to protect it from the expansion of the piping with temp.

  • mattmia2
    mattmia2 Member Posts: 11,772

    it is the radiator venting too, not just the main venting. if the radiators were venting they would eventually heat even without the main vents albeit at different times and it would take a while

    ethicalpaul
  • 109A_5
    109A_5 Member Posts: 2,162

    Steam boilers should be sized to match their load, the radiators. The contractor should have measured all the radiators, calculated the total EDR (Equivalent Direct Radiation). Then sized the new boiler by picking the boiler that best matches the total system EDR to the boiler's Square Foot rating. Oversized boilers typically build unneeded pressure and cost more, neither helps you.

    They probably should have inspected the whole system for any deficiencies like poor main venting. With poor main venting it takes longer to fill the steam mains than it needs to. So you may be burning fuel fighting a restriction that does not need to be there. Also filling the mains as fast as possible helps more evenly heat the structure.

    When they were done with your system, if it worked better than it did with the old boiler you would probably be happy. Instead you are not happy and for good reason.

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
    ethicalpaul
  • superdave17
    superdave17 Member Posts: 13

    1.) Should I have the main vent replaced near the boiler (basement ceiling)? As I mentioned it is quite old. When it is replaced is there any configuration needed so it properly vents at different pressure?

    2.) Considering the pressuretrol is currently set to a cut in of 4 and a differential of 1, do I need to turn the system off and let the pressure that's in the system neutralize to 0 before setting the pressuretrol to a cut in of .5? Otherwise wouldn't the pressuretrol maintain a pressure of 1.5 as it descends from 4?

    3.) Is it worth replacing all of the vents at each radiator or is that an expensive endeavor? My radiators do not have little vents on the side. I've attached a few pictures of the radiators in one of the units.

  • clammy
    clammy Member Posts: 3,212

    Poor piping practices that equalizer piping is something to behold . Zero swing joints ,sorry to say there ain't nothing there that someone some experience installing steam boiler would have done in such a manner. The side take off main is not helping a thing . Being you have 2 dry returns they should have been separated and each had a main vent added ad then dropped into the wet return . The lack of swing joints as other have said is a real deal breaker being anyone who has read the instructions and has any mech aptitude surely should no better. Over time it shall surely shorten the boilers block and stress it out .

    You have a two pipe system so each and every trap should be check to ensure they are working properly ,i believe that any steam system that is 2 pipe when the boiler is being replaced that the customer should be advised that there traps may need new elements or new traps being nothing last forever and this way you aint doing them for free.

    From the looks of the piping they did not a vast amount of experience or knowledge on proper steam piping nor following instruction . I guess now they should come back and install properly and do everything that a real steam installer would do like figure the edr of the radiators before just putting the same as was there and hoping the last guy was right ,not the smartest practice or one i would dare practice.

    I really hate to say but i have rarely seen hvac companies do steam correctly maybe a few instances but at large i wish they would stick to the tin and leave the steel piping to those who have experience and knowledge being not every job is easy and brings money to the bank at least not when there issues and return visits . These type of mis piped job never happen w those who know exactly what they are doing and usually never by owner /operator 1 man companies being we cannot make mistakes at least not on something like piping a steam boiler correctly it truly is not hard not a giant brain required . This happens when there's only braves and no chiefs and by those who are more about $ then really doing top end quality work and as seen they cannot have to much steam smarts being there plenty of low hanging fruit that either they where un knowelable of but still got the job and did not do correctly .

    If it was price shopping well you may have gotten a bargain but your left w a steam system which does not operate correctly and unless they come back and correct you have pooh and most likely have to find some one else to correct . I would not release a final payment for sure .

    peace and good luck clammy

    R.A. Calmbacher L.L.C. HVAC
    NJ Master HVAC Lic.
    Mahwah, NJ
    Specializing in steam and hydronic heating

    Long Beach Edmattmia2
  • ethicalpaul
    ethicalpaul Member Posts: 7,304
    1. Yes. The amount of venting needed depends on how large and long your main is
    2. No. You may have an incorrect idea about what the pressuretrol does. It can only shut off the boiler when a certain pressure is reached, then allow the boiler to turn on again when a lower pressure has been reached. It doesn't set or hold the pressure. When you stop making steam, the pressure drops to and even below "0" (equal to your atmospheric pressure) within seconds.
    3. N/A. You have a two pipe system (each radiator has two pipes). I think we are just now learning this. Each radiator has a trap on the outlet pipe at the bottom that lets out air and water and holds in steam (if it's working). You should probably have a Vaporstat instead of a Pressuretrol, but your installer probably didn't know enough about steam.

    NJ Steam Homeowner.
    Free NJ and remote steam advice: https://heatinghelp.com/find-a-contractor/detail/new-jersey-steam-help/
    See my sight glass boiler videos: https://bit.ly/3sZW1el

  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 17,224

    These installers need more schooling.

    They don't need to know how to install a steam boiler they are not even at that stage yet.

    They need to learn how to read

    Long Beach Edjesmed1
  • jesmed1
    jesmed1 Member Posts: 1,042
    delcrossvCLamb
  • mattmia2
    mattmia2 Member Posts: 11,772

    Oh, this is 2 pipe. I thought it was 1 pipe from the boiler piping.

    The vent(s) on the returns and the traps on the radiators need to both be working for the air to vent and the radiators to heat properly. In addition to either the traps or the vents being failed closed, traps failed open can let steam in to the returns and keep other radiators from heating by either closing the vent on the return or heating traps from the return and causing them to close. There should be no steam in the returns.

    CLamb
  • superdave17
    superdave17 Member Posts: 13

    Update:

    1.) The heating company is coming back to re-pipe the mains with right angle swing joints.

    2.) The side take off on the main is going to be turned so it's vertical upright.

    3.) The cut in has been set to .5 with a differential of 1. I've kept an eye on this today and the temperature in the property has remained steady at 70 until the temperate outside started dropping. It's now slowly dropping 1 degree inside every 3 hours or so depending on how fast the temperature is dropping outside. This could be related to the thermostat as per my next bullet point.

    4.) The thermostat I'm using is a Vivint Element which is meant for security systems. It's very convenient but not specifically designed for steam boilers. Yes, it worked just fine with my old boiler. It's just a two write R + W connections without a C wire as it's battery powered. As I mentioned above, the thermostat calls for heat at a certain temperature but the boiler would stop 1 degree shy of what the thermostat was calling. Thermostat wants 70 degrees, boiler stops at 69. Not really an issue and the tenants are comfortable. Could this be related to the thermostat differential or swing setting? Why would the old boiler respect the thermostat but the new boiler doesn't?

    Finally, I counted every single radiator to calculate EDR value in the building. Each radiator is 4 columns with 2 varying heights, different number of sections. Not all apartments have the same number of radiators.


    ~~~~~~~ FULL DISCLOSURE - PLEASE READ ~~~~~~~


    Before I post the follow response from ChatGPT, I'd like to mention the following. I reached out to three well known heating companies in my area. Two companies recommended the Lennox GSB8-225E. One company quoted me the Williamson GSA-200 which has a lower NET output across all categories. The last company that quoted the Williamson GSA actually had someone with a pen and paper ask me for square footage of each apartment instead of radiator sizes (to calculate EDR).

    I am a programmer by trade but I have learned a tremendous amount just reading a learning on this forum. This is not my first time asking questions on this forum either. What truly shocks me is how life-long professionals can offer $20k+ job selling $5,000 boilers + parts not knowing a single thing about physics or simple mathematics. I feel like a fool and I should have known better.

    I will try to try to make this right, but here are my findings, as hard as they are to swallow:

    ——————————————————————————————


    Chat GPT Response:

    To determine the appropriate steam boiler size, we need to calculate the total Equivalent Direct Radiation (EDR) and then convert it into boiler capacity in BTU/hr.

    Step 1: Calculate Total EDR

    We sum up all the EDR values from each apartment:

    • Apartment 4:
      45.5 + 58.5 + 58.5 + 44.2 + 45.5 = 252.2
    • Apartment 2:
      54.4 + 45.5 + 30.6 + 30.6 = 161.1
    • Apartment 1:
      58.5 + 54.4 + 30.6 + 30.6 = 174.1
    • Apartment 3:
      58.5 + 58.5 + 30.6 + 30.6 = 178.2

    Step 2: Calculate Total EDR

    Total EDR = 252.2 + 161.1 + 174.1 + 178.2 = 765.6

    Step 3: Convert EDR to Boiler BTU Output

    Each square foot of EDR requires 240 BTU/hr of boiler output.

    Total BTU/hr required =
    765.6 × 240 = 183,744 BTU/hr

    Step 4: Consider Boiler Sizing with a Pickup Factor

    For steam boilers, a 1.33 (33%) pickup factor is typically used to account for piping losses and system inefficiencies.

    Boiler Net BTU Output Required:
    183,744 × 1.33 = 244,384 BTU/hr

    Step 5: Choose the Appropriate Boiler

    Most steam boilers are rated by their net output in BTU/hr and often come in sizes like:

    • 250,000 BTU/hr
    • 275,000 BTU/hr

    A boiler with at least 244,384 BTU/hr of net output is needed, so a 250,000 BTU/hr net output steam boiler would be an appropriate choice.

    You said:

    would a Lennox GSB8-225E Gas-Fired Steam Boiler (225000 Btu) be sufficient?


    ChatGPT said:

    The Lennox GSB8-225E Gas-Fired Steam Boiler has a 225,000 BTU/hr input, but what matters most is its net steam output (also known as the "Net I=B=R Rating"), which accounts for system efficiency and losses.

    Step 1: Compare Required Boiler Output

    From the previous calculation, your system requires 244,384 BTU/hr net output after applying the 1.33 pickup factor for steam piping losses.

    • The GSB8-225E has a net I=B=R steam rating of 140,000 BTU/hr.
    • This is significantly lower than the 244,384 BTU/hr required.

    Step 2: Determine Suitability

    Since 140,000 BTU/hr < 244,384 BTU/hr, the Lennox GSB8-225E is undersized for your system and would not be able to properly heat all the radiators.

    Step 3: Recommended Alternative

    You should consider a boiler with a net steam rating of at least 244,384 BTU/hr. A Lennox GSB8-300E (300,000 BTU input) or another brand with at least 250,000+ BTU net steam output would be a better fit.

    ——————————————————————————————


    I'm just a loss. Any suggestions would help.

  • 109A_5
    109A_5 Member Posts: 2,162
    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
  • LRCCBJ
    LRCCBJ Member Posts: 887
    edited 1:17AM

    Apartment 4:
    45.5 + 58.5 + 58.5 + 44.2 + 45.5 = 252.2

    Apartment 2:
    54.4 + 45.5 + 30.6 + 30.6 = 161.1

    Apartment 1:
    58.5 + 54.4 + 30.6 + 30.6 = 174.1

    Apartment 3:
    58.5 + 58.5 + 30.6 + 30.6 = 178.2

    The values of 58.5, and 54.4 are seriously in question (which also puts the 30.6 in question). These are massive radiators and would likely overwhelm a typical living room.

    Can you take a couple of photos of these radiators and post them? We need a photo from the front (so we can count the sections) and a photo from the side., The width of the radiator (as viewed from the side) is also helpful.

    EDIT: I took a look at the three photos that you provided. The nine section radiators have an EDR of approx. 45 and the seven section radiator has an EDR of approx. 35. So, where is the radiator with the EDR of 58.5???

    Personally, I can almost guarantee that the boiler is NOT undersized for that building. I had a similar boiler………..slightly larger (262K input) that took care of SIX apartments………..total of 4800 square feet…………..with 18 radiators.

  • mattmia2
    mattmia2 Member Posts: 11,772

    33% is more pickup factor than most systems have. the piping in most systems is more like 10% or less. the edr(ibr net square ft or something like that) number on the boiler ratings plate already has 33% subtracted so the output of the boiler is 33% more than the square foot rating. if your calculations are correct the boiler might be slightly undersized for the connected radiation but it is very close. with 2 pipe steam that really isn't a problem if the system is working properly.

    ethicalpaul
  • LRCCBJ
    LRCCBJ Member Posts: 887
    edited 1:18PM

    Finally, I counted every single radiator to calculate EDR value in the building. Each radiator is 4 columns with 2 varying heights, different number of sections. Not all apartments have the same number of radiators.

    Incorrect my dear Watson.

    Your radiators have tubes not columns. Your photos show 5 tubes per section. All three appear to be about 36".

    bburd
  • superdave17
    superdave17 Member Posts: 13

    You all make me feel stupid but better financially. I will report back will updated calculations. I really can’t thank you enough, what a great community.


    What does a cross over trap signify? 109A_5 your attention to detail is incredible.

  • mattmia2
    mattmia2 Member Posts: 11,772

    the crossover trap is how the air(and in some cases condensate) in the mains gets to the returns and vents out the vent on the return on a 2 pipe system.

    If they are failed closed the main won't be able to vent and maybe will fill with condensate so the steam has to evaporate that condensate before it will heat.

    if they are failed open they will let steam in to the returns and cause traps or vents to close before the air has vented.

    there should be crossover traps at the end of each main.

    can you show us what is happening at the end of each main?

  • Jamie Hall
    Jamie Hall Member Posts: 25,620

    A crossover trap connects a steam main to its corresponding dry return, and allows air from the main to get into the dry return. The air in the dry return is vented at or very near the boiler, so a crossover trap functions as a main vent — a very large one, in fact. Proved of course that the dry returns are vented — which they must be anyway.

    Condensate from the steam main is handled in one of three ways. If it is a counterflow main, it trickles back to the boiler. Rarely it is handled by a water seal (a loop of pipe from the main to the floor, and then back up to the dry return). Most commonly there is also a wet return associated with the mains, and it just drips into that.

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
    mattmia2delcrossv
  • mattmia2
    mattmia2 Member Posts: 11,772

    in your case since i don't see any wet returns your crossover traps either are carrying air and condensate or someone made some ill advised modifications.

  • 109A_5
    109A_5 Member Posts: 2,162

    I suspect the dry return keeps going away from the camera's point of view beyond the point of the crossover trap and parallels the steam main around that part of the structure, providing a return for those radiators. More pictures of the piping and the main vent would help us understand your system better.

    If the old boiler (before it failed) basically heated the building sufficiently, the new one of the same size should work relatively the same. However if it (the new boiler) is surging or other dysfunction because of poor piping and water quality and needs further attention the steam may not be getting to the radiators properly. If the steam can't get to the radiators properly they can't dissipate the heat properly and the pressure will rise.

    If the venting is inadequate and the steam can't properly push the air out of the system so the steam can get to the radiators to dissipate its heat into the living space the pressure will rise.

    I suspect there is multiple issues going on here. The new boiler install just kind of aggravated things to the point that you noticed.

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
    delcrossv
  • delcrossv
    delcrossv Member Posts: 1,916
    edited 5:13AM

    Or both air and condensate pass through a F&T trap to the dry return.

    I like that loop seal idea. Simple. Wonder why it's not more common.

    Trying to squeeze the best out of a Weil-McLain JB-5 running a 1912 1 pipe system.
  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 17,224

    @superdave17

    Make it easy on yourself no need to go through the calculations.

    Just add up the EDR for all the radiation. When you get that right. Compare it to your boiler rating in Sq feet of steam. Your boiler is rated for 571 square feet. That already includes the PU factor. No need to convert to BTUs and back and forth its just more confusion.

    EDR=Sq feet of steam

    ethicalpaul
  • jesmed1
    jesmed1 Member Posts: 1,042

    @superdave17 said:

    You all make me feel stupid but better financially.

    Speaking as a fellow non-heating-pro, don't feel bad. I came here about 2 years ago knowing nothing about the hot water heating system in our 4-unit condo building, and the terrific people here spent a good deal of time teaching me from their wealth of knowledge. The stuff these guys know, and give away for free, is priceless.

    What truly shocks me is how life-long professionals can offer $20k+ job selling $5,000 boilers + parts not knowing a single thing about physics or simple mathematics. I feel like a fool and I should have known better.

    Again, don't feel bad. You are in the same boat as the millions of other homeowners who naturally assumed that the experienced heating pro with the license and the nice truck knew what he was doing. Unfortunately, your experience is a too-common occurrence. I've only been reading posts here for 2 years, and I'm amazed at the number of homeowners who post about problems with their new steam boilers, piped (or sized) totally wrong because the contractor didn't count up the radiator EDR or even read the manual. It is indeed unfortunate that there's isn't some "steam license" that HVAC contractors have to earn by proving that they can (1) add up radiator EDR and (2) read and follow a manual.

    LRCCBJethicalpaul