A shout out

Jamie Hall

to Chicago Faucets, and especially to Kayla Montano. I was faced the other day with an old kitchen faucet (well, not that old — only 30 years or so) the spout of which had corroded and broken at the base. Local supply house (which alleges they carry Chicago Faucets) played dumb (no surprise there). Contacted Chicago Faucets directly to ensure I had the correct replacement part number and ask where to get it.

Kayla verified the part number, asked if I had a purchase order (no) or receipt (no — I mean, 30 years, come on). And then went and pulled the part off the shelf and sent it on out, no further questions asked. I didn't ask for a warrantee claim — just where to get it.

Can't beat that.

Thank you!

EBEBRATT-Ed

Some companies step up like the old days.

Hap_Hazzard

FWIW, I had a similar experience with Pella Windows. I decided to rebild my sliding patio door, so I made a list of all the parts I needed and went to my local Pella outlet. The parts guy spent a good half hour looking up the part numbers and collecting all the parts and recommended a few parts I should also replace while I was at it. Then he handed me the parts and said. "no charge." Just wow. Some companies are awesome.

EdTheHeaterMan

Life time guarantees like that don't exist anymore.

I remember my mother's cousin named Barney McGill, the was a Bond Bread home delivery truck driver for many years and a self taught craftsman woodworker and all around handyman. He would make a little side money by asking if the bread customer wanted him to fix a screen door after he was finished his deliveries for the day. and stuff like that. When I was in grade school, I would visit him and in his basement he has a full workshop with power saws and sanders and all kinds of tools. When he retired from Bond Bread, he came to my home and made the basement in our home a full fledged bar dance floor and pool hall. It was a great opportunity for me to learn all kinds of woodworking and how to use and care for tools.

I remember that he would tell my parents that all his work had a lifetime warranty. "His Lifetime." and when he passed away, all that great work that he did lasted much longer than he did. I miss him and all the times we spent together.

EBEBRATT-Ed

I remember Bond Bread deliveries, also milk in glass bottles and Cushman Bakery all delivered to the house.

Gas was about $.15/gallon and Cigs were $.25/pack.

The good old days.

mattmia2

i remember asking questions like, ok so it is a milk chute. why don't they deliver milk anymore? why was milk the only thing you didn't buy at the grocery store?

Jamie Hall

https://forum.heatinghelp.com/discussion/comment/1843958#Comment_1843958

I remember that well. Our milkman was Irving Burdick; had a dairy about a mile down the road. And the grocer in town — Samuel Glotzer — would take orders over the 'phone, and deliver later in the day…

Alan (California Radiant) Forbes

@EdTheHeaterMan When he retired from Bond Bread, he came to my home and made the basement in our home a full fledged bar dance floor and pool hall. It was a great opportunity for me to learn all kinds of woodworking and how to use and care for tools.

Is that why you're - also - such a good dancer and pool shark? Barney sounds like a very cool dude. Every kid should have that kind of role model.