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Hello, I'm a new "member" to the site but have used it many times as a valuable resource in the past, so I want to thank you for all you guys do. I'm fairly new to the hvac field, and I'm office manager for a new residential service company. 8 months in, we currently run 3-4 technicians and cover a fairly large geographical area in the delmarva area. I'm having a dispute with a co-owner about whether technicians should be given their full route to begin the day or whether they should be given one call at a time, then call in for their next assignment. How do you guys dispatch at your businesses, and why?