EK system 2000 water tank replacement

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Juggatweet
Juggatweet Posts: 22
edited November 14 in Domestic Hot Water

My tank is leaking & the tank itself is under warranty so I just need the new one installed. I was quoted for labor & miscellaneous parts, it is way more than I paid to have the new tank installed only 4 years ago. I know prices increase and I don't mind paying for good work but this feels like they are just trying to take my money. I did not realize I was not supposed to discuss price, so i edit. But I am surprised, because the guy told me it would only take an hour and a half & it sounds like it's actually a much bigger job than that.

Comments

  • Ironman
    Ironman Posts: 7,976

    Please note that discussing pricing is against site rules.

    Bob Boan
    You can choose to do what you want, but you cannot choose the consequences.
    Juggatweet
  • pecmsg
    pecmsg Posts: 7,644
    edited November 14

    Pick up the replacement at the supply house, go to job, remove and replace tank, cleanup, return old tank to supply house, paperwork………………2 guys, 6 hours, (That's a day) pro-press fittings, around here that's cheap!

    JuggatweetScottSecor
  • HVACNUT
    HVACNUT Posts: 7,796

    So this is the third tank? Or the whole EK system is 4 years old and you got estimates for with and without the water heater?

  • Juggatweet
    Juggatweet Posts: 22

    This will be the 3rd tank. EK System 2000 was existing in the house when we purchased in 2021, then early 2022 had to replace the tank. Now the new one is leaking but is under warranty, the 3rd one will have no warranty.

    HVACNUT
  • pecmsg
    pecmsg Posts: 7,644

    what has EK said about the failure?

  • Juggatweet
    Juggatweet Posts: 22

    @pecmsg ek rep is the one who told me it was an easy 90 min job & confirmed it was under warranty for me.

  • pecmsg
    pecmsg Posts: 7,644

    Was he on site to inspect?

  • SuperTech
    SuperTech Posts: 2,720

    https://forum.heatinghelp.com/discussion/comment/1909546#Comment_1909546

    Those tanks should last a lot longer than that. I work on a lot of EK boilers and have one in my own home. It's not uncommon to see one of those tanks last 15-20 years even when not maintained properly. Has anyone inspected the condition of the sacrificial anode rods in any of the tanks? Have you had your water tested?

    I believe EK offers a plastic lined tank for homes with poor water quality. I recommend installing a powered anode to replace the standard magnesium sacrificial anode rod.

    mattmia2Larry WeingartenJuggatweet
  • HVACNUT
    HVACNUT Posts: 7,796

    https://forum.heatinghelp.com/discussion/comment/1909546#Comment_1909546

    Have you had the water quality checked? Any issues with the plate heat exchanger or Flo check in the 006?

    Keep up on checking/replacing the anode rod with the new tank.

  • pecmsg
    pecmsg Posts: 7,644

    had EK reported the cause and reason for multiple failures?

  • Juggatweet
    Juggatweet Posts: 22

    https://forum.heatinghelp.com/discussion/comment/1909554#Comment_1909554

    Yeah here came to see it b/c he said they don't usually fail.

    The original tank was taken away by the prior company when this one was put in but no one said what caused the issue.

  • EBEBRATT-Ed
    EBEBRATT-Ed Posts: 21,349

    I would get a couple of quotes.

    JuggatweetSuperTech
  • Juggatweet
    Juggatweet Posts: 22

    https://forum.heatinghelp.com/discussion/comment/1909559#Comment_1909559

    Have not had the water checked, will do that. And I don't think there are other problems but I need to get someone in to check it out to be sure. I was planning to have it serviced when getting the tank replaced but they don't do service unless i buy oil from them.

  • SuperTech
    SuperTech Posts: 2,720

    Get a new service provider. Maybe EK can recommend another dealer. My company doesn't sell oil but we are an Energy Kinetics dealer. I would have inspected the anode rod on the first tank that failed and had the water tested. The fact that you are on a third tank and no one has done this says a lot about your service provider.

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