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Freezing in Montana - Slant Fin Concept 21 CB1-135 Not working

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krystaline
krystaline Member Posts: 3
in THE MAIN WALL
Hi, Anyone have experience with a Slant Fin Concept 21 - CB 135 ?

My boiler is about 19 yrs old, was having a "no ignition" blink code, had a fix it guy come out, he replaced the ignitor and replaced the gas valve still getting the "no ignition" code and cycles on for 1 min then off. He got a magnahelic calibration gauge and found out it should go to zero when gas valve opens but its not. I have a 3300 sqft home in Montana no heat from radiant floor for 2 wks, HVAC guy has been trying to fix for 2 wks but has never worked on this kind of boiler and is confused why its not working. Tech support from Slant Fin has been no help :(
Anyone have any suggestions I can relay back to fix it guy :D

Comments

  • ratio
    ratio Member Posts: 4,176
    This is the kind of company I want to work with.
  • krystaline
    krystaline Member Posts: 3
    Thank you Keith! :D Hopefully tomorrow I will find out what your guy said to my guy. I know he has talked to tech support (slant fin) a few times but is trying to get a hold of the one guy who might know how to help with this particular boiler.
    Looking forward to having heat again:D
    Freezing in Montana
  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 19,579
    The response from the MFG means everything. Keith, you probably just sold a few boilers.
    Zman
  • nicholas bonham-carter
    nicholas bonham-carter Member Posts: 8,578
    Good job Keith! Customer service, and tech support is so important now.--NBC
    Zman

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