Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.
If our community has helped you, please consider making a contribution to support this website. Thanks!

New Rinnai boiler overheating very quickly but no hot water?

NotBilly91
NotBilly91 Member Posts: 2
edited September 24 in THE MAIN WALL

Hi all, I need some input from the professionals.

I recently had a solo Rinnai tankless boiler installed (IP060S). It's hard to tell from the picture but on the left I have two sets of pex manifolds each controlled by a Caleffi zone valve and both branch circuits are fed by a Taco VR1816. I purged all if not most of the air from the system, first from the secondary side, then from the boiler side with a sump pump and a couple of buckets.

I had my plumber come by to start up the unit because I was originally getting low water pressure error codes. He resolved that quickly but then came the main issue.

When there's a call for heat, the boiler fires but the water temperature goes up very quickly and immediately shuts off. On the first go I think the display was showing 255 F within 45 seconds from the call for heat, and there was steam coming out of the air vent inside of the boiler.

Just to give some more context, during the initial start up, the air vent was silent then it started hissing a bit, and gradually it became a loud gurgle both from the vent and the boiler. At one point it sounded like water hammering in the boiler while it was heating up, similar to what you would hear in a steam system, even though I bled the air out of the boiler.

The piping immediately under the supply side of the boiler was barely warm to the touch. And the fact that the water temperature was going up so quickly leaves me to believe that the boiler is heating up a small amount of water and that something is causing it to get stuck within the boiler. I can also feel/hear the pump running, but all of the supply side piping from the boiler to the pump is cold to the touch/barely warm.

Has anyone experienced this before or have any inclinations as to what could be causing this issue? Thank you in advance.

143ef295-6748-4607-9fd5-6ae543d10825.jpg

Comments

  • Kaos
    Kaos Member Posts: 732

    Does your boiler have a built in pump? Quick google of diagrams show external primary pump.

    mattmia2rick in Alaska
  • 109A_5
    109A_5 Member Posts: 2,814
    edited September 24

    Well… I believe I am looking at the correct manual. Where is the Boiler pump in your install ? It acts like there is no water flow through the boiler. No boiler pump (circulator) #11 below.

    image.png image.png
    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
    plumbworkerPeteA
  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 18,593

    Shut it off and don't run it until you get the water flow issue resolved. 245 is way too hot.

    You're going to damage something if you haven't already done that.

    mattmia2
  • Jamie Hall
    Jamie Hall Member Posts: 26,402

    I don't even see the boiler pump in the photographs? Is it even there?

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
  • hot_rod
    hot_rod Member Posts: 25,696

    Yes, you need to supply and install a pump on the boiler loop, as per the installation manual. I don't see an internal pump?

    Check your manual to confirm.

    Screenshot 2025-09-24 at 8.19.49 AM.png Screenshot 2025-09-24 at 8.19.39 AM.png
    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
    mattmia2
  • NotBilly91
    NotBilly91 Member Posts: 2

    You guys are correct, there is no boiler pump. I thought the manifold pump can supplement the boiler pump.

    What would be causing all the gurgling in the boiler even after I've purged the air in the boiler loop? I had a 1/2 HP recirc pump running until the auto air vent on the boiler went silent.

    Also, with the boiler water running at 255, (granted for a few seconds) what should I be looking out for, if my boiler is damaged?

  • hot_rod
    hot_rod Member Posts: 25,696

    without a boiler pump the water in the boiler may be boiling, so you will continue to get bubbles and gurgling until you get flow though the boiler

    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
    GGrossNotBilly91mattmia2
  • Jamie Hall
    Jamie Hall Member Posts: 26,402

    The bubbling and gurgling is almost certainly water in there boiling. Whether anything has been damaged is anybody's guess — hopefully the Rinnai sensors shut everything off before that happened.

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
    NotBilly91
  • 109A_5
    109A_5 Member Posts: 2,814

    " I thought the manifold pump can supplement the boiler pump. " Supplement maybe in a very very tiny way. Replace, No. You have to move the heat out of the heat exchanger in a very expedient manor not with a parasitic flow path.

    And the heated water probably wants to rise not sink (Gravity heat), but that is not what is happening here with this system design.

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
  • Jamie Hall
    Jamie Hall Member Posts: 26,402

    And that parallel flow path mentioned is very short and direct vs. the water having to go through the heat exchanger. Never happen…

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England