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Troubleshooting a mystery... leak/flow reported with no physical leak found. Expansion Tank/Indirect

rossn
rossn Member Posts: 86
edited October 2024 in Domestic Hot Water

​Apologies in advance for this being lengthy...

I have an odd situation going on. I have a moen flo smart water valve that has shut off the water after detecting 0.1-0.3 gpm flow for 10 minutes 6 times over the last 3 nights... only late at night. It then turns off the water. I've been up for some to check and turn on the water for half of the events, and then it happens again after I go to bed.

It appears to actually be flowing that amount of water, but to where... it appears to be disappearing? Almost all of my plumbing is exposed, with the downstairs unfinished... no notable leaks found anywhere (a gallon of water would be obvious), no sounds of toilets running, and the only drain connected appliances are a dishwasher and clothes washer + toilets.

I am on a 30 year old natural gas cast-iron boiler with a 20 year old indirect hot water heater. Supply side thermal expansion tank is maybe 6 years old.

I need more active events to test, though it did appear that the flow went to 0 when I turned off the CW supply to the indirect last night, then resumed when I turned the valve back on. On a prior event, I turned off the cutoff valve downstream of the smart meter... when I turned it back on, flow went to 0.

Maybe a year ago, Flo reported a thermal expansion tank issue, but that has not reared its head again until today when I ran maybe 30 Flo leak check cycles, and twice in a row I got that message (when I had turned off the DHW manifold valves off).

Since Sep 28, I have been getting drip reports from the meter. Based on today's testing... think it's somewhere on the hot water side of things.

The other notable issue is that the boiler system has been getting notable air in it for the last year and a half... I have not been able to track that one down.

Is there any possibility of a failure on the indirect that is feeding the water over to the boiler (or a bladder failure)? I would think I would see abnormal pressures there, if that was the case.

Sorry for the ramble... it's complex. Thanks for your thoughts on this one!

Moen Alert Times (shutoff 5 minutes after):

Oct 12, 12:43am 6 mins at 0.3 gpm

Oct 12, 11:25pm 8 mins at 0.6 gpm

Oct 14, 1:51am 5 mins at 0.2 gpm

Oct 14, 10:44pm 5 mins at 0.2 gpm

Oct 15, 12:16am 6 mins at 0.2 gpm

Oct 15 1:37am 5 mins at 0.2 gpm

Comments

  • Robertw
    Robertw Member Posts: 35

    Try food coloring in your toilet tanks to make sure they aren't running? Sometimes its so minor you cant hear it.

    Robert W.

    Energy Kinetics

    rossnGGrossmattmia2
  • rossn
    rossn Member Posts: 86

    Thanks - I will try that tonight. I assume no staining with that. I can usually hear water downstairs through the abs, but am game for trying anything.

  • Jamie Hall
    Jamie Hall Member Posts: 25,293
    edited October 2024

    My bet would be a toilet tank float valve. It won't be the main valve (likely), but either the level in the tank set just a tad too high, and overflowing through the overflow, or more likely the float valve not quite shutting off and discharging through the tube which goes to the overflow. You won't hear that, and you won't see it in the bowl, either.

    If it's the bowl recharge line from the float valve, food colouring in the tank won't show you that.

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
    rossn
  • rossn
    rossn Member Posts: 86

    Thanks, Jamie. I will note and check that. Odd thing is it only happens late at night and wee hours of the morning. Maybe tonight I will just turn off the toilet supply lines. One of those toilets has a toto washlet on it, as well.

  • Larry Weingarten
    Larry Weingarten Member Posts: 3,640

    Hi, Another way to check this is to shut off water to one toilet and see in the morning if the leak went away. Try it with a different toilet the following night. With some luck you'll now know where the problem is, and from there can focus on just one appliance.

    Yours, Larry

    rossn
  • rossn
    rossn Member Posts: 86

    Thanks, Larry.

    Last night I did shut off both toilets. I got the 10:30 alert with those off, as well as the hot branch for the showers and tub. I then turned off the west end of the house, the boiler supply, and the other pex manifold DHW supply lines, and didn't get a second alert, which had happened the 3 prior nights. If tonight runs clear, I'll enable those one at a time until we get there :)

    Larry Weingartennewinnj4JohnpipeMark Eatherton
  • JimBerreth
    JimBerreth Member Posts: 1

    Is the boiler relief valve or the backflow preventer piped to a drain? One of these could be discharging water during a boiler run cycle and the evidence (water) is going down the drain so you would not see it.

    Mark Eatherton
  • Mark Eatherton
    Mark Eatherton Member Posts: 5,863

    I love a mystery… Who dunnit? As one who has been chasing leaks for over 50 years, I can tell you one thing all leaks have in common. They waste water.

    You are on the right track by eliminating potential sources, but I have to caution you that you might have more than one leak, but you're on the right track.

    As others have noted, it could be a relief valve (T&P or P only) whose termination is in or near the floor drain. Is there standing water in the floor drain that you didn't put in there? The trap seals on most of the floor drains I've seen evaporate, but I'm on the edge of the desrt (Colorado).Easy way to determine that is to place a cup or vessel of some sort at the end of the relief waste. It's caled a "witness cup". If you find water in the cup in the morning, you've found your leak. Now figuring out WHY the relief valve is doing it's job is your next task.

    If the leak is in the heating system, like buried lines between basement baseboard sections, then it may require equipment that you don't have, like infrared cameras, hydrophones or helium injection/detection equipment. Generally speaking tho, a leak beneath the floor would be constant and consistent, and your provided charts don't indicate that.

    Another possible issue may be that it's not actually a leak at all, but instead thermal expasion creating NEW water volume that is backing through the flow sensor. If there is a backflow preventer in the incoming cold water line, then the chances of that are slim to none. Go back to the witness cups and see if there is discharge occuring when you're not looking. And it might be the T&P relief valve. During the day, there may be enough water use to keep the pressure low in the DHW tank so the relief valve doesn't actuate when you are looking, but at night, when no use is occurring, the tank has to recover energy loss, and may fire and cause the relief valve to do its thang,

    Exess air in the heating system is an indicator of fresh oxygenated water being introduced, but the air can be coming from a WHOLE bunch of other reasons (read Pumping Away).

    And yes, potable wate expansion tanks do fail. Biggest problem is incorrect adjustment on new installations. They come precharged, but you must adjust the air charge to the normal operating pressure of your system. And even at that, the diaphragm can fail and cause issues that I've already addressed. I've seen the diaphragms stick to the tank and not allow for any expansion, and tear and fail and on and on.

    Keep looking. You'll find it. Good luck and let us know your findings.

    ME

    There was an error rendering this rich post.

    Larry Weingarten
  • Robertw
    Robertw Member Posts: 35

    As Jaimie hall poined out:

    If it's the bowl recharge line from the float valve, food colouring in the tank won't show you that.

    The refill tube being too far down the over flow will siphon the tank water out and yes likely not be heard or possibly not seen, but maybe a ripple in the bowl. This can be fixed simply by attaching the refill tube to the top of the over flow as indicated in fill valve instructions.

    But food coloring in the tank would definitely show if the tank is leaking thru the actuator seal, or if the fill valve itself isnt shutting off completely as they fill the tank from inside the tank, thereby mixing with the tank water

    Robert W.

    Energy Kinetics

  • hot_rod
    hot_rod Member Posts: 23,839

    food coloring in the bowl would be an indication of one or both failures. The flapper valve, or the fill tube overflowing or siphoning. It would be easy enough to eliminate one of the variables, to pinpoint the problem.

    At some point from a $$ standpoint replace both the fill and flush valve and eliminate both concerns.

    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
  • GrafHeating
    GrafHeating Member Posts: 8

    I for one would like to know the resolution on this one. Please report back when it is found.

  • rossn
    rossn Member Posts: 86
    edited January 16

    Wow… was surprised to come back here and find all the responses from October! For some reason I didn't get the notifications, back in October, but then again, I was also having issues with my e-mail. Thanks, all - for the thoughtful responses! The issue disappeared after my last post, but tonight it reared its ugly head again, and I'm determined to get to the bottom of this.

    @Mark Eatherton, it's nice to hear from you. You actually know me (AN) and my project from 5ish years ago, though you never saw the installed system. You were a great help to me. I think you might be on to part of this with the expansion tank. G put that tank in maybe 6 years ago and I haven't had reason to check the tank or it's pressure before now (perhaps I should have). It's set at 60psi, and the pressure coming into the house cycles from about 52 psi@7am to about 56psi@2pm, then declines until 7am the next day. Tonight I adjusted it to 56psi. What should I be setting it to? Should it be below 52psi to work effectively?

    All,

    Tonight's troubleshooting was meaningful (and long… it's now 3am), though there are still some mysteries.

    I think Mark may be right that there are likely 2 things going on. I suspect there is a slow drip, possibly a toilet, but I think there is a different and more significant issue causing the 0.1-0.4GPM flow rates, and I am confident those flow rates are not related to a leak. I am thinking the root of that issue either has to do with the thermal expansion tank or city water having a cyclic pressure change between 50-54 psi with a period of about 10 seconds. I haven't looked at this previously, so I don't know if this is normal, or out of the ordinary. However, it does strike me as odd. I now believe water is literally flowing in and out of the house, and that impeller in the Moen Flo is spinning both directions on a cycle.

    Here's how I came to that thinking… When I re-plumbed the house, I put a few strategic ball valves at the major branches. Only 3 fixtures can I not shutoff through those valves… cold water supplies for the master shower, steam generator, and cold water supply. When the issue arose again today (err… yesterday), I shut off all branches, including the west end branch, the east end branch, the boiler fill valve, everything downstream of the DHW thermo mixing valve, the recirc pump, even the boiler DHW supply and return.

    After this, the sporadic flow between 0-0.4 GPM continued just as before (maybe slightly less pronounced). I then shut off the CW supply to the indirect, and the 'flow' stopped, despite having no outlets downstream of the DHW. Turn back on the DHW supply… issue resumes.

    You can see it in this pressure graph, where I have everything downstream of the DHW off, then I shut off the CW supply to the indirect, then turn it back on.

    And, you can see what happens to the mystery flow when I turn off the CW supply… it goes away.

    When I installed the Moen Flo, I installed a ball valve upstream and downstream of Flo. So, I took turns independently shutting the ball valves, while using Flo to measure pressure vs time…

    First, I checked the house pressure. I do think there may be a small, consistent leak at a toilet, and need to investigate further. A couple tenths of a psi in 4 minutes. And we all know if it was seeing 0.1-0.4 gpm for 4 minutes with the main shutoff off, pressure would have dropped like a rock - so we know these are independent things.

    Then, I checked the street pressure (valve upstream of the Flo shut):

    Varies about 3-4psi, 6 times a minute.

    So, what do you all think is the issue? City water pressure issue? Expansion tank issue? Something else?

    Based on what I see above, I'm starting to think this may be abnormal city pressure while the side arm is serving as a poor man's thermal expansion tank (bladder compliance), meanwhile the thermal expansion tank either needs a lower pressure, or it's not functioning correctly?

    Keep in mind… this has happened a handful of days in October, and now again in January. Always starting 10-11:30 at night, and similar flow. Sometimes it goes away after a short while or is intermittent in the same night. Tonight it was consistent for hours for the first time.

    Alright, let's hear it!

    PS - Mark, after all these years, I just (now) got a check from the Kitec settlement… thanks for making me aware of its fitting issues when you did. I guess I can now recycle all those fittings.

  • Mark Eatherton
    Mark Eatherton Member Posts: 5,863

    Simple fix. Install a single seated spring check on your incoming cold water line. Then adjust the expansion tank bladder to the highest anticipated pressure. Anything above that will be absorbed by the tank and not back into the main. The flow sensor is looking for pulses from water movement and doesn't discern forward flow from back flow. Check valve will stop that. Ask your water department to check the presure regulator serving this area. Looks like it is "hunting", which it shouldn't.

    Glad you got resolution on Kitek.

    Thanks for getting back to the group.

    ME

    There was an error rendering this rich post.

    rossn
  • rossn
    rossn Member Posts: 86

    Mark, I'll reach out to the water department to check and will leave the pressure where I set it to the expected peak.

    I'm several hundred feet from the street on 1" copper, so dramatically undersized, and as a result see some notable pressure drop as a result of moderate flow. It is an issue, and I'm sensitive to further impacting flow (i.e. no pressure regulator). Any idea what type of pressure drop those check valves typically see, and if there is a style that is less impactful than others?

  • Mark Eatherton
    Mark Eatherton Member Posts: 5,863

    In a static situation, with no flow, length of main would not create ANY pressure drop or fluctuations. Any droops you are seeing during non draw are from the city. All devices have a CV factor for them, and it varies by manufacturer. Once you know the CV factor (feet of head OR PSI at a given GPM flow rate) you will be able to determine how much pressure drop you will realize during flows. A swing check usually has the least pressure drop, but it brings baggage of noise (rattling during flow) with it to the game.

    There was an error rendering this rich post.

  • mattmia2
    mattmia2 Member Posts: 11,166

    You could also parallel a small and a large check valve. You would want a higher cracking pressure on the large check valve because you don't really want a small flow through a large valve, it will damage the seat.

    If there is no demand at night and the city has regulators, they may have trouble regulating the pressure.

    I think you get this now but the pressure wouldn't necessarily drop with a small leak with the inside isolated depending on how much water is in the expansion tank. It will keep the pressure close to its precharge pressure until it is empty.