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Trust Arctic Series ASHP's. Anyone using them?

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gdowie
gdowie Member Posts: 17
in A-C, Heat Pumps & Refrigeration
Found these guys online:
https://trustacs.ca/product/arctic-series/

The performance is highly rated on the NEEP wepage:
https://ashp.neep.org/#!/product/64770/7/25000///0

But I was having trouble finding a supplier. So I contacted them via their webpage

They called me back! Said they sell direct to consumer. The specs look pretty good. Awaiting an email with a quote. Does anyone have experience with this company? I suspect it's something else rebranded?

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  • pecmsg
    pecmsg Member Posts: 4,845
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    Who are you getting to install it, warranty it, service it?
  • GGross
    GGross Member Posts: 1,046
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    They look like the Midea produced units that are commonly rebranded.
    gdowie
  • gdowie
    gdowie Member Posts: 17
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    I plan to install, and service myself. In this case I would would be responsible for warranty I suppose!
  • GGross
    GGross Member Posts: 1,046
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    @gdowie

    Definitely price shop these units then. They won't offer some technological innovation over another brand if they are indeed rebranded Midea equipment as I suspect. Compare price and warranty, and read the warranty as best you can.
  • pecmsg
    pecmsg Member Posts: 4,845
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    No warranty with on line sales installed by the homeowner. 

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