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Trust Arctic Series ASHP's. Anyone using them?

Found these guys online:
https://trustacs.ca/product/arctic-series/

The performance is highly rated on the NEEP wepage:
https://ashp.neep.org/#!/product/64770/7/25000///0

But I was having trouble finding a supplier. So I contacted them via their webpage

They called me back! Said they sell direct to consumer. The specs look pretty good. Awaiting an email with a quote. Does anyone have experience with this company? I suspect it's something else rebranded?

Comments

  • pecmsg
    pecmsg Member Posts: 3,564
    Who are you getting to install it, warranty it, service it?
  • GGross
    GGross Member Posts: 396
    They look like the Midea produced units that are commonly rebranded.
    gdowie
  • gdowie
    gdowie Member Posts: 16
    I plan to install, and service myself. In this case I would would be responsible for warranty I suppose!
  • GGross
    GGross Member Posts: 396
    @gdowie

    Definitely price shop these units then. They won't offer some technological innovation over another brand if they are indeed rebranded Midea equipment as I suspect. Compare price and warranty, and read the warranty as best you can.
  • pecmsg
    pecmsg Member Posts: 3,564
    No warranty with on line sales installed by the homeowner.