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Replacing an HTP SuperStor 60N

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Hey all,

Couple questions regarding my DHW situation:

  1. Has anyone here had success getting HTP to replace an indirect water heater that has a lifetime leak warranty where it is NOT for the original homeowner?
  2. I'm seeing a very small amount of water accumulate underneath the tank and the connection points are dry— I assume this means a leaky/busted tank and needs replacement.
  3. Should I be replacing like-for-like (with another SuperStor Ultra 60)? Or is there a different brand I should be considering (note: this is used in conjunction with an HTP UTF boiler and provides both potable water and radiant heated floors)?
  4. Does anyone have a good resource on how I can flush an indirect tank myself (what valves to shut off, do I turn off the boiler / recirculator, etc.)? The setup at my place seems quite complex (previous owner was a commercial HVAC engineer) complete with expansion tank and thermal mixing valve. IMG_20180721_121652.jpg

Thanks everyone in advance!

Comments

  • mattmia2
    mattmia2 Member Posts: 16,842

    Look at the chloride content of your water and the specifications of the new tank. If it is leaking I bet your water has a high chloride content. Some stainless formulas tolerate that better than others. You can use any indirect with sufficient capacity.

    Also look around the well for the aquastat, I think that some of these tanks had an issue with those leaking.