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Boiler not big enough?
SWC
Member Posts: 7
Hi all,
Was at a client's home today and was informed that on a recent service the tech had read a page in the manual that indicated the boiler is undersized.
Viessmann Vitodens boiler was installed (with a heat loss calc.) in new construction circa 2006 and has performed silently and reliably since then.
I haven't read the manual lately but cannot imagine what the tech thinks he saw that indicates the boiler is undersized.
I think I would know by now if the house didn't heat properly as I supervised the construction and installation and got paid for it.
Client is regularly informed that they sell Triangle Tube.
What is going on here?
s
Was at a client's home today and was informed that on a recent service the tech had read a page in the manual that indicated the boiler is undersized.
Viessmann Vitodens boiler was installed (with a heat loss calc.) in new construction circa 2006 and has performed silently and reliably since then.
I haven't read the manual lately but cannot imagine what the tech thinks he saw that indicates the boiler is undersized.
I think I would know by now if the house didn't heat properly as I supervised the construction and installation and got paid for it.
Client is regularly informed that they sell Triangle Tube.
What is going on here?
s
0
Comments
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It heats the building? The occupants are happy with the temperature and all that?
Then the tech either misread the manual (quite possible)_ or misinterpreted it (also possible) or is trying to sell something... also possible.Br. Jamie, osb
Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England2 -
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So they are printing heat loss of every house in the manuals now? I'd really hate to see those manuals.0
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Was there a addition added to the home?
Either way, it's tough to argue with success. And success since 2006 ! isn't something I could question.
Is the customer some how fixated on this? If so, snap them out of it. The system is working great. So, great!0 -
He's a sales tech. Just ignore the salesman techniques. First time it breaks down he will try to condemn the boiler.0
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