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Pop ups

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Harvey Ramer
Harvey Ramer Member Posts: 2,239
I don't know if it's related to all the recent spam post. I have been getting hit with pop ups the last 2 days when I logged on the HH. Usually about 20 of them in rapid succession. Luckily my blocker gets them.
Solid_Fuel_Man

Comments

  • the_donut
    the_donut Member Posts: 374
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    I’ve been clear on my side.
    Canucker
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    All clear here too, but please let me know if anyone else is experiencing this. Thanks!

    President
    HeatingHelp.com

  • Jamie Hall
    Jamie Hall Member Posts: 23,428
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    I'm fine here, Harvey. Try clearing the cookies or history or both in your browser?
    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
  • STEVEusaPA
    STEVEusaPA Member Posts: 6,505
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    Smooth sailing here. Chrome/Norton on desktop at office, iPad @ home.
    Which computer/browser Harvey?

    There was an error rendering this rich post.

    Mike
  • kalex1114
    kalex1114 Member Posts: 104
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    Harvey sounds like you have a browser hijack . Does it happen on all browsers or just one? Did you try it on another computer? I don’t get any
    CLamb
  • DanHolohan
    DanHolohan Member, Moderator, Administrator Posts: 16,544
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    Not happening here.
    Retired and loving it.
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
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    It's happening with my Samsung Note 5. I have Chrome for my browser and McAfee Livesafe for virus protection.
    Other symptoms I experience with this device while on HH, sluggish scrolling, trouble typing a post. Like I will be typing on the keyboard, and in the text box the letters will quit appearing or fall way behind.
    I clear my browsing history and cookies, cache, and temp files regularly. Not sure what it is.
  • Danny Scully
    Danny Scully Member Posts: 1,426
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    I had about 10 in a row yesterday but they’re gone now.
  • Steamhead
    Steamhead Member Posts: 16,889
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    You've probably picked up a virus. Try scanning it with something other than McAfee- very often one AV program will miss something but another will catch it.
    All Steamed Up, Inc.
    Towson, MD, USA
    Steam, Vapor & Hot-Water Heating Specialists
    Oil & Gas Burner Service
    Consulting
  • Zman
    Zman Member Posts: 7,574
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    Mine is running fine in chrome. I have found many pop ups come from malware plug ins installed with kids games and other programs.
    "If you can't explain it simply, you don't understand it well enough"
    Albert Einstein
  • STEVEusaPA
    STEVEusaPA Member Posts: 6,505
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    I did notice some of Harvey's behavior before on my computer. If I remember it had something to do with some of the ads, especially video ones, slowing down the browser. I specifically remember when typing it would either eat the keystrokes, or the window would jump to the bottom. But it seemed to go away on its own.

    There was an error rendering this rich post.

  • Jamie Hall
    Jamie Hall Member Posts: 23,428
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    Oh indeed -- some of the ads, especially ones with video, can really slow things down on any browser. Not much to be done about that. But that's a completely different thing from the popups...
    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
  • JUGHNE
    JUGHNE Member Posts: 11,075
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    Do these pop ups take over your whole screen or just the 1/3 to the right side?
  • Dan_NJ
    Dan_NJ Member Posts: 247
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    Just was advised by Chrome "10 popups blocked". Only place I've seen that is here.
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
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    Dan_NJ said:

    Just was advised by Chrome "10 popups blocked". Only place I've seen that is here.

    Same here.
  • Gordy
    Gordy Member Posts: 9,546
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    I’ve noticed delayed key strokes now, and then. Not so much anymore. No pop ups though.
    Boon
  • HomerJSmith
    HomerJSmith Member Posts: 2,467
    edited March 2018
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    You can go to TrendMicro/housecall and run a scan on your device for free or download free Malwarebytes and run that. I also use Spybot Search & Destroy from Safer-Networking.org.

    https://www.trendmicro.com/en_us/forHome/products/housecall.html

    BHO's (Browser Helper Objects) are probably the culprit, but that's probably above your pay grade. It could be a captured Host file. Run Spybot Search & Destroy and it may solve your problem. Always update your virus and malware signatures on a regular basis.

    https://www.safer-networking.org/

    It could also be a Rootkit which can actually make serious changes to your operating system.
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    Thanks for the info. I'll check with our developers on this too.

    President
    HeatingHelp.com

  • kalex1114
    kalex1114 Member Posts: 104
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    It’s most likely upstream coming from your ad suppliers. Need to check website code just in case but it’s probably malicious ads being servers by your ad provider
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    @Harvey Ramer - Are you experiencing this only on the forum or on the main site as well? Thanks!

    President
    HeatingHelp.com

  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
    edited March 2018
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    Only on the forum and only with my note-5. I haven't had any issues on here with my PC.

    It hasn't happened today at all.

    I take that back. As I was speaking 6 pop ups got blocked.
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
    edited March 2018
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    Here are some screen shots and URLs. I wouldn't click on the URL.
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    Thanks, Harvey. I'll message you soon.

    President
    HeatingHelp.com

  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
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    Thanks!
  • HomerJSmith
    HomerJSmith Member Posts: 2,467
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    People just don't clear their tracking cookies or cache.
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
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    I downloaded Malwarebytes last night and ran it. It didn't pick up on anything, although I wasn't in safe mode.
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    @Harvey Ramer - Our code is ok and our ads don't allow popups. (We hate them too.) I did some research and there are others with Samsung phones who've also experienced this issue with popups. Double check the third-party apps on your phone. Some people had random apps that were causing the issue.

    President
    HeatingHelp.com

    CLamb
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
    edited March 2018
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    @Harvey Ramer - Our code is ok and our ads don't allow popups. (We hate them too.) I did some research and there are others with Samsung phones who've also experienced this issue with popups. Double check the third-party apps on your phone. Some people had random apps that were causing the issue.

    Thanks Erin! I will look into it.
  • SuperTech
    SuperTech Member Posts: 2,185
    edited March 2018
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    I've been getting tons of pop ups (blocked) as well. Looks like I will have to update my software on my Android phone.
  • Jamie Hall
    Jamie Hall Member Posts: 23,428
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    There are many many apps for smartphones out there -- both Android and Apple. The Apple ones are slightly better vetted -- but only slightly. A lot of them look like they do all sorts of useful and nifty things -- while at the same time they are doing other things in the background. Some of which is visible -- like popups -- some of which is not -- like collecting what web sites you visit and peddling that info to yet other shady characters. Fun world, isn't it?
    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
  • Harvey Ramer
    Harvey Ramer Member Posts: 2,239
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    I get so disgusted sometimes.
  • HVACNUT
    HVACNUT Member Posts: 5,861
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    My pop up blocker has been working overtime here. It happened the same time my phone did an update and thought that's what it was. Guess not.
  • Dan_NJ
    Dan_NJ Member Posts: 247
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    http://w4-tracking.com/go/? Is the url I'm seeing in these POP UPS and only from this site. Very few apps installed and never seen this before anywhere else.
  • Fred
    Fred Member Posts: 8,542
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    There was someone who posted about 10 different Sales type ads, on here, all at about the same time, maybe a week or so ago. seemed to be a foreign source, China, I think. Did you guys happen to open any of those posts? I'm wondering if they contained some embedded malware??? Those posts disappeared within a couple hours. I don't know if @Erin Holohan Haskell removed them or what.
  • Gordy
    Gordy Member Posts: 9,546
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    I like Apple :)
  • Erin Holohan Haskell
    Erin Holohan Haskell Member, Moderator, Administrator Posts: 2,325
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    Fred said:

    There was someone who posted about 10 different Sales type ads, on here, all at about the same time, maybe a week or so ago. seemed to be a foreign source, China, I think. Did you guys happen to open any of those posts? I'm wondering if they contained some embedded malware??? Those posts disappeared within a couple hours. I don't know if @Erin Holohan Haskell removed them or what.

    Yes, I did remove them. Thanks!

    President
    HeatingHelp.com