Pop ups

Harvey Ramer

I don't know if it's related to all the recent spam post. I have been getting hit with pop ups the last 2 days when I logged on the HH. Usually about 20 of them in rapid succession. Luckily my blocker gets them.

the_donut

I’ve been clear on my side.

Erin Holohan Haskell

All clear here too, but please let me know if anyone else is experiencing this. Thanks!

Jamie Hall

I'm fine here, Harvey. Try clearing the cookies or history or both in your browser?

STEVEusaPA

Smooth sailing here. Chrome/Norton on desktop at office, iPad @ home.
Which computer/browser Harvey?

kalex1114

Harvey sounds like you have a browser hijack . Does it happen on all browsers or just one? Did you try it on another computer? I don’t get any

DanHolohan

Not happening here.

Harvey Ramer

It's happening with my Samsung Note 5. I have Chrome for my browser and McAfee Livesafe for virus protection.
Other symptoms I experience with this device while on HH, sluggish scrolling, trouble typing a post. Like I will be typing on the keyboard, and in the text box the letters will quit appearing or fall way behind.
I clear my browsing history and cookies, cache, and temp files regularly. Not sure what it is.

Danny Scully

I had about 10 in a row yesterday but they’re gone now.

Steamhead

You've probably picked up a virus. Try scanning it with something other than McAfee- very often one AV program will miss something but another will catch it.

Zman

Mine is running fine in chrome. I have found many pop ups come from malware plug ins installed with kids games and other programs.

STEVEusaPA

I did notice some of Harvey's behavior before on my computer. If I remember it had something to do with some of the ads, especially video ones, slowing down the browser. I specifically remember when typing it would either eat the keystrokes, or the window would jump to the bottom. But it seemed to go away on its own.

Jamie Hall

Oh indeed -- some of the ads, especially ones with video, can really slow things down on any browser. Not much to be done about that. But that's a completely different thing from the popups...

JUGHNE

Do these pop ups take over your whole screen or just the 1/3 to the right side?

Dan_NJ

Just was advised by Chrome "10 popups blocked". Only place I've seen that is here.

Harvey Ramer

Dan_NJ said:

Just was advised by Chrome "10 popups blocked". Only place I've seen that is here.

Same here.

Gordy

I’ve noticed delayed key strokes now, and then. Not so much anymore. No pop ups though.

HomerJSmith

You can go to TrendMicro/housecall and run a scan on your device for free or download free Malwarebytes and run that. I also use Spybot Search & Destroy from Safer-Networking.org.

https://www.trendmicro.com/en_us/forHome/products/housecall.html

BHO's (Browser Helper Objects) are probably the culprit, but that's probably above your pay grade. It could be a captured Host file. Run Spybot Search & Destroy and it may solve your problem. Always update your virus and malware signatures on a regular basis.

https://www.safer-networking.org/

It could also be a Rootkit which can actually make serious changes to your operating system.

Erin Holohan Haskell

Thanks for the info. I'll check with our developers on this too.

kalex1114

It’s most likely upstream coming from your ad suppliers. Need to check website code just in case but it’s probably malicious ads being servers by your ad provider

Erin Holohan Haskell

@Harvey Ramer - Are you experiencing this only on the forum or on the main site as well? Thanks!

Harvey Ramer

Only on the forum and only with my note-5. I haven't had any issues on here with my PC.

It hasn't happened today at all.

I take that back. As I was speaking 6 pop ups got blocked.

Harvey Ramer

Here are some screen shots and URLs. I wouldn't click on the URL.

Erin Holohan Haskell

Thanks, Harvey. I'll message you soon.

Harvey Ramer

Thanks!

HomerJSmith

People just don't clear their tracking cookies or cache.

Harvey Ramer

I downloaded Malwarebytes last night and ran it. It didn't pick up on anything, although I wasn't in safe mode.

Erin Holohan Haskell

@Harvey Ramer - Our code is ok and our ads don't allow popups. (We hate them too.) I did some research and there are others with Samsung phones who've also experienced this issue with popups. Double check the third-party apps on your phone. Some people had random apps that were causing the issue.

Harvey Ramer

Erin Holohan Haskell said:

@Harvey Ramer - Our code is ok and our ads don't allow popups. (We hate them too.) I did some research and there are others with Samsung phones who've also experienced this issue with popups. Double check the third-party apps on your phone. Some people had random apps that were causing the issue.

Thanks Erin! I will look into it.

SuperTech

I've been getting tons of pop ups (blocked) as well. Looks like I will have to update my software on my Android phone.

Jamie Hall

There are many many apps for smartphones out there -- both Android and Apple. The Apple ones are slightly better vetted -- but only slightly. A lot of them look like they do all sorts of useful and nifty things -- while at the same time they are doing other things in the background. Some of which is visible -- like popups -- some of which is not -- like collecting what web sites you visit and peddling that info to yet other shady characters. Fun world, isn't it?

Harvey Ramer

I get so disgusted sometimes.

HVACNUT

My pop up blocker has been working overtime here. It happened the same time my phone did an update and thought that's what it was. Guess not.

Dan_NJ

http://w4-tracking.com/go/? Is the url I'm seeing in these POP UPS and only from this site. Very few apps installed and never seen this before anywhere else.

Fred

There was someone who posted about 10 different Sales type ads, on here, all at about the same time, maybe a week or so ago. seemed to be a foreign source, China, I think. Did you guys happen to open any of those posts? I'm wondering if they contained some embedded malware??? Those posts disappeared within a couple hours. I don't know if @Erin Holohan Haskell removed them or what.

Gordy

I like Apple

Erin Holohan Haskell

Fred said:

There was someone who posted about 10 different Sales type ads, on here, all at about the same time, maybe a week or so ago. seemed to be a foreign source, China, I think. Did you guys happen to open any of those posts? I'm wondering if they contained some embedded malware??? Those posts disappeared within a couple hours. I don't know if @Erin Holohan Haskell removed them or what.

Yes, I did remove them. Thanks!