Kudos to tech support at Rinnai
I just want to give a thumbs-up to Rinnai for their tech support. I installed an new "I"series boiler — 120MBTUH (heat only w/ indirect) as a replacement for a Buderus GB142. It wasn't "playing-well" with Honeywell 'round' (no mercury) thermostats. So I put in a Taco 6-zone pump controller as an interface. All is well. Thanks to James and Mark at Rinnai….ON A WEEKEND!
Comments
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I did a warranty call on Rinnai tankless that was 25 miles away, and they paid everything. That was the only warranty call that I was ever paid labor on.
They also showed up with about 4 of their guys with a handful of indirects for a hands on training course where we completely tore them down and put them back together. That, was a great class. Highly recommend Rinnai.
Rick
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As far as I'm concerned, Rinnai's tech support is the Gold Standard of the industry. Mad Dog
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