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IBC DC 33-160 gas fired boiler for heat hot water

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PDC
PDC Member Posts: 1
edited July 2021 in Gas Heating
We have a new boiler that was installed by a licensed professional but the system is unreliable. We have had several service calls for it since the install 3 years ago. It has run too hot and shut itself down during cold snaps one winter. We get the same error message at least once or twice a year saying sensor fault s1. I have to restart the system and it eventually clears. They have been out several times and once they had to replace the sensor but it still happens. Any suggestions?

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  • psb75
    psb75 Member Posts: 835
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    Somebody needs to contact tech support at IBC. They would prefer it be a service person in front of the boiler. And an ideal time would be when the boiler has thrown an error message.
  • kcopp
    kcopp Member Posts: 4,432
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    Curious as to the piping and as to the system it runs.
    Baseboard set up? What temps does it run at ? Does it have the outdoor sensor wired in to it?
    Can you give us more details?

    Have to checked the IBC website to get a tech out recommended by IBC?
    They in my experience have been pretty reliable.

    https://www.ibcboiler.com/
    Alan (California Radiant) Forbes