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heat exchanger changeout

Paul_69 Member Posts: 251
would it be crazy to replace a he on a 15 yr. old. goodman furnace. it is under WARRANTEE but the rest of the machine is filled with 15 yr. old parts.and it has to be pulled out of crawl area and then re installed.then the responceability after you work on it. i want to give the customer prices on new furnace but they know its under warrantee. thx for any advice.


  • lchmb
    lchmb Member Posts: 2,997

    I would put in writing that you recommend replacement of the unit and if they opt to replace the HX only that your warranty only covers the installation of the HX and nothing more. That way if the burner motor quit's next week your not paying for it..
  • John Mills_5
    John Mills_5 Member Posts: 946

    If you have to pull it out of the crawl to do it, wouldn't be much more to go back in with a new one! Time to educate the customer on the stupidity of replacing the heat exchanger in that POS. 
  • John Mills_5
    John Mills_5 Member Posts: 946

    Do it more tactfully than I put it  
  • Paul_69
    Paul_69 Member Posts: 251
    he input

    thx for inputs. these are my feelings as well
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