Burnham Warrenty

ed wallace

I looked at an oil fired Burnham boiler today that is leaking from the 2nd section how hard is it to get Burnham to cover the warrenty do they provide a full block or just a replacement section? boiler is from 1996 steam boiler

oil-2-4-6-gas

.

ah yeah the v7 series,they will send a warranty block,assembled --and ready to swap on your burner,coil,wiring and piping --at least the last 2 -my in-laws house-a v7-3 installed in 2000 and a v7-5 at my mechanics house from 1995 ---both were replaced under warranty last month ---these were hot water systems

Unknown

Ed

Contact your local Burnham distributor and they will put you in touch with the area representative. In most cases the replacement will be a jacketed block. First thing though is to have us check the serial number to confirm the warranty. Hope this helps.

Glenn Stanton

Manager of Training

Burnham Hydronics

www.burnham.com

Al Gregory

be sure to check for extremely high chlorides in the water before installing the new V8.
Seems like I cant install anymore V8's in my area because it may be what is causing premature failure

todd s

High Chloride Levels

How do you test for this? What if there is a high level present, no cast iron? Is there a water treatment that Burnham recomends for this? I heard that this was the same reason Stainless Alliance tanks and Weil Plus' were having a high failure rate. Are chlorides basicly too much chlorine from the municipal water source?

Mark Wolff

water problems

that's why every cast iron boiler manufacturer I'm aware of specifies in their installation manual that system water needs to be treated before being introduced to the system (various wording is used). Does it always happen? No. Should the manufacturer have to keep sending you free replacement parts because it wasn't properly installed in the first place? No.

Fill the system with water. Use a cleaner, then flush it, then put good water or glycol in. The boiler will last longer than most plumbing companies (west coast anyways:)

I'm not trying to be grumpy at you, just frustrated when the boiler maker takes the blame for the installers errors (I've done it too)

Al Gregory

Is the HO supposed to treat the water everytime he hears the auto feeder going off? Are they supposed to install expensive water treatment systems so their steam boiler dosnt rot above the water line? Many other steam boilers seem to be working fine around here.

Mark Wolff

water treatment

Technically, ther service repair person is supposed to check that at the annual boiler inspection/maintenance/tuning/cleaning/etc. and adjust as required; even flushing the system as needed.

Rarely does this happen (how often do most service guys excercise the pop-off every six months like the t&p relief manufacturer recommends?)

That aside, incomplete maintenance or care in my opinion should not be reason to slight a manufacturer, especially if they state it in the installation manual AND homeowners manual.

But enough griping on my part.