Energy Kinetics Resolute owners — looking for real-world feedback

ahchang · July 24

I'm considering replacing my Weil-McLain Gold oil boiler with an Energy Kinetics Resolute. Most reviews I've found are for the EK Frontier, so I'm hoping to hear from actual Resolute owners.

If you've had one installed, I'd appreciate any feedback on:

How long has it been running, and has it failed? If so, what caused it?
Any exhaust odor issues near the house (sidewall vent especially)?
Any siding staining from the vent?
How does actual fuel usage compare to your old boiler (vs. EK's advertised savings)?
Was parts/service support easy to find locally?
Can you share the installers you used if you are in Eastern Massachusetts?

Thanks in advance for sharing your experience!

pecmsg · July 24

as with all equipment like this installing contractor is the biggest factor in how well the equipment works. following manufacturers recommend recommendations and you can get a very long life it cutting corners your guess is as good as mine

Energy kinetics is a very good system with excellent Tech Support, just ensure the tech doing the work have been trained on it and not justone person at the company

BKfromEK · July 24

Ahchang

Thank you for reaching out on HeatingHelp.com to learn more about Energy Kinetics and hear from real-world owners.

My name is Brian Kiernan, and I’m the National Sales Manager for Energy Kinetics. Our boilers are backed by more than 47 years of proven technology, and the Resolute has been in the field since 2011, giving us 16 years of real-world operating experience. Because of that extensive track record, we have no shortage of customer experiences and references to help answer your questions.

I’d be happy to answer any questions you have directly, but I also understand the value of speaking with people who actually own and use our boilers. If you’d like, I can contact our Territory Manager in Massachusetts and ask him to recommend a few customers who would be willing to share their experiences with you.

If that would be helpful, just let me know, and I’ll be glad to make the arrangements.

Sincerely

BK from EK

ahchang · July 24

Hi @BKfromEK, thank you. I will send you a message.

HVACNUT · July 26

@ahchang , are you eliminating the chimney? Why go with a power vent if not needed?

I also have a WM Gold, and my EK-1 Frontier is in my garage waiting patiently. I originally considered the Resolute for the extra efficiency. I even got a quote pre Covid from my Regional Manager. Life happened so I couldn't do it then. I've got an interior chimney in good shape, so I'll make use of it with the Frontier.

You'll be happy whichever model you get. I can't wait to not hear my boiler.

ahchang · July 26

https://forum.heatinghelp.com/discussion/comment/1900885#Comment_1900885

@HVACNUT Thank you for sharing!

My preference is to keep venting through the chimney, but it needs a stainless steel liner and an all-fuel connector replaced at the base, since the current one is too close to combustibles — about $5K upfront, plus sweeping every 3-5 years. Sidewall venting needs replacement every 7-10 years instead. As long as I can confirm sidewall venting won't cause odor or staining issues, I believe it makes more sense for my situation. Your thoughts?

Steamhead · July 26

Do the chimney work- you'll only have to do it once if done right. Sidewall venting introduces more moving parts which usually break down in the middle of winter.