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AO Smith FCG 75 water heater does not maintain temperature

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allanfan
allanfan Member Posts: 28

My water heater would not kick in to reheat the water automatically. See attached picture.

I have to manually set the temperature knob to "A" or "B" to trigger the water heater to heating again. I've been manually "turn on" the water heater every night for the past 2 weeks. Any idea how to fix? Thank you.

20251201_173555.jpg 20251201_173535.jpg

Comments

  • Big Ed_4
    Big Ed_4 Member Posts: 3,338

    What do you normally have it set on ? What happens if you leave it on B ?

    There was an error rendering this rich post.

  • allanfan
    allanfan Member Posts: 28

    I should have added more context — I moved to this house about 3 weeks ago, and the water heater has this issue ever since. I think the house has been vacant for a while, so possible there is some sediment deposits.

    I usually leave the temperature knob at the normal level, i.e. the level before "A".

    I'll leave it at "B" overnight and see what happens tomorrow. I suspect even by leaving it at "B", it would drop to 80 degree and not reheat. But I'll report back tomorrow.

  • hot_rod
    hot_rod Member Posts: 26,355

    what does the temperature drop to before it re-fires?

    Lets say A setting is 115 degrees F. It may need to drop to 95 F before it fires up again. The control has a delta that it works around.

    No harm in going to B setting.

    Ideally you don't want to supply over 120F to the faucets. Check the temperature at the faucet right after the tank turns off.

    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
  • allanfan
    allanfan Member Posts: 28

    My experience has been that this tank never automatically re-fires. So the thermostat on the tank generally bottoms out at 80 degrees.

  • Jamie Hall
    Jamie Hall Member Posts: 26,705

    Can you send a picture of the gadget with A and B settings? Is there an aquastat other than that invollved?

    Br. Jamie, osb
    Building superintendent/caretaker, 7200 sq. ft. historic house museum with dependencies in New England
  • allanfan
    allanfan Member Posts: 28

    See attached picture. I don't know what is an aquastat, and I don't think there is such a device here.

    20251201_193914.jpg
  • Larry Weingarten
    Larry Weingarten Member Posts: 3,989

    Hi, Modern controls can have a thirty degree deadband, or space between on and off points. I'd just turn the knob slowly hotter until you hear and feel it click on. Then, live with it a bit and see if it reheats by itself.

    Yours, Larry

  • allanfan
    allanfan Member Posts: 28

    I left the knob at "B" last night, it reached 125 degree last night. To my surprise, it was still at 125 degree this morning. It went down to 115 degree this evening. I'll continue to leave it at "B" and see if it comes down more tomorrow.

  • allanfan
    allanfan Member Posts: 28

    After leaving the knob at "B" for 2 days, it was back to 95 degrees last night. I'd assume it should have kicked in below 100 degree?

    I manually "kick in" the heater by turning the temperature back to "normal" and then turn to "B".

  • Larry Weingarten
    Larry Weingarten Member Posts: 3,989

    Hi, You could leave it halfway between B and C, and see how it behaves. 🧐

    Yours, Larry

    Big Ed_4
  • hot_rod
    hot_rod Member Posts: 26,355

    Where are you measuring temperatures? At a running faucet?

    Gas fired WH control read temperature near the bottom of the tank. So if it shuts off at 125, the top of the tank will be a bit hotter due to stratification. Unless it is constantly circulated with a recirc.

    Cold should enter the tank at the bottom, when the control sees the cut in temperature it will fire. But you may still have warm water being pushed out.

    If it runs hot for a few seconds and turns cold it could be a failed dip tube.

    Since there are no temperature numbers, you will have to test with a thermometer.

    Although controls used to have temperature numbers, I think they got removed and replaced with letters for liability reasons?.

    Bottom line, if you are measuring at the faucet, the initial water from the tank may be 125 and the bottom of the tank is lower, maybe 105. As @ Larry mentioned there is at least a 30° difference from where it turns off, then back on.

    A small possibility the control is bad.

    Certainly no harm in turning it up a bit more. If it comes our near 130°consider a mixing valve. Plumbing Above that scald potential rises, which can be an issue with small children or the elderly..

    Screenshot 2025-12-04 at 1.42.13 PM.png
    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
  • allanfan
    allanfan Member Posts: 28
    edited December 4

    I didn't measure the temperature, i just read the thermostat at the hot water out:

    Untitled Image

    So far, my experience has been the thermostat at the hot water out feels pretty accurate.

  • allanfan
    allanfan Member Posts: 28

    Shall I try draining the water heater? (I've never done that before, hopefully not too hard)

    This water heater has been sitting idle for an unknown period of time (maybe over a year), so I think there is a possibility of buildup around the thermostat at the bottom/inside the WH.

  • Larry Weingarten
    Larry Weingarten Member Posts: 3,989

    Hi, The thermostat probe behind the control would have to be buried in sediment to create this sort of problem, and I've only very rarely seen that much sediment. So, I doubt draining or flushing will make any real change.

    Another thing I've found on modern heaters is that as the room they live in warms up, so does the delivered water temperature. So, if the room your tank is in is colder than normal, it could be a big part of the problem.

    Yours, Larry