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Need second opinion on this Boiler install. Photos included

After a lot of research we finally hired a local company to install our boiler. We did the radiant floor tubing ourselves, after watching a lot of DIY videos but we are first timers. On the original quote we wanted a combi boiler to do the domestic water for a loft on the second floor of the shop. Which we originally talked to the company and they said that would be a good idea. Upon arrival and starting the job, the owner said that it would be more efficient to do a solo not combi boiler, and do domestic water separate on a electric heater. Which we agreed on but the quote we paid for was for a combi. He told us that the because he has to run a gas line that was inside it would wash the cost of the downgraded equipment. Which again we were fine with it but it wasn’t was we expected but followed along cause they are the professionals. After the gas line was installed to the boiler by him, the inspector came out to do a pressure test and mention that we also needed a pressure test on the radiant tubbing and the tech said that he could help us out with that, fast forward to the job is now done and ready for final inspection and water connected and system running. We are not happy with 2 things! The first is that the expansion tank is on the floor and would like to move it higher by the boiler, tech says that’s how he’s been installing them for years and that it’s to heavy and can get water logged if installed off the ground. The second is that the water pressure test wasn’t done, he said that he was out responsibility and not a part of the contract. I understand but why would he install the unit knowing that it would need a pressure test eventually. He said he could do it but would have to charge us a service fee for coming out. Our cost for this job is almost $17k going to them. We paid them half up front and now they billed us for final payment. Please help with how I should handle this situation? Thank you

Comments

  • LRCCBJ
    LRCCBJ Member Posts: 870

    There is no issue with the tank sitting on the floor. Just forget about that. It works perfectly fine sitting right where it is.

    Regarding the cost of the pressure test………………legally it depends on the contract you have with him. If it specifies (as it should) that the boiler will be fully approved by all authorities having jurisdiction, then you are not responsible for the additional cost. If it fails to state same, he has somewhat of an argument.

    But, I would seriously doubt he will challenge a non-payment for the cost of this test and I would probably withhold that amount from the final payment.

    However, depending on the cost of this payment, you do risk alienating him and that won't bode well for you if you need repairs and maintenance on this unit down the road. All mod-cons DO NEED attention periodically…………..some more than others. Be sure you don't need him in the future if you decide to withhold the cost of the pressure test.

    Mad Dog_2
  • edwardpitzul
    edwardpitzul Member Posts: 22

    @LRCCBJ Thank you for responding. Just really wanted the tank moved it’s wobbling on the floor and also no access for installing flooring, it’s in the way.

  • LRCCBJ
    LRCCBJ Member Posts: 870

    Understood. That's personal choice. Speak nicely to the installing contractor…………he won't do it for free.

    edwardpitzul
  • edwardpitzul
    edwardpitzul Member Posts: 22

    @LRCCBJ totally agree. Just was thinking that the tech would wanna make his customers happy