Any recommendations for HVAC company to service WSHPs in downtown Brooklyn?

Hey all,
Any leads for a good HVAC company to service Water Source Heat Pumps in downtown Brooklyn? The company that the building recommends has good techs but is pretty poorly run (tons of no shows and last second cancellations). I've tried my regular HVAC company, but their techs don't seem to know anything about WSHPs and I don't really trust them to service our units.
This is in a big building so a COI would be required.
Thanks much.
Comments
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How about the original installer.
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That's the company the building recommends. They're competent but their back office is (presumably) a mess, because they frequently no show appointments or cancel them last minute. Everyone is extremely frustrated with them. That's why I'm seeing if there are other good options.
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