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System 2000

Good evening,
I’m no whizz bang by any stretch of the word but I know my way around a oil burner pretty well. I recently bought a house and it has a system 2K in it. Well, all through my apprenticeship my master cursed these and would turn down work if they had these installed. I know NOTHING about them. Well fast forward to yesterday morning and the wife calls me in a high speed panic and tells me we have no hot water. Uh ohhh I have work to do. I get home and can hear a buzzing coming from the basement when I got the the boiler it appeared to be coming from one of the relays that are installed on to of the board, (the original energy manager) so I throw a new 24V 40V and it’s still buzzing. I’m lost.


  • STEVEusaPA
    STEVEusaPA Member Posts: 6,133
    If someone from EK doesn't pop on shortly to help you and walk you through troubleshooting, you should call them. Support is excellent.
    EK's are pretty nice. If you're a tech and now you own one, it's probably best that you get a full manual from them and see if there is a nearby class.
    EK will usually want the board back. The board is the only thing proprietary on their unit, and there is an easy troubleshooting pdf online to help you.
  • oman1565
    oman1565 Member Posts: 1
    Today I’m having the same problem with the buzzing behind the control board 
  • 109A_5
    109A_5 Member Posts: 683
    Hello @oman1565,

    I'm assuming @Barrelmaker12 contacted EK and they resolved the issue many years ago (2019). And never posted the actual fix. The phone number looks the same.

    There is some documentation on-line if you don't have it. There are some wiring diagrams in the installation manual if that would help you. https://energykinetics.com/productgallery-boilers/

    National - U.S. Gas Boiler 45+ Years Old
    Steam 300 SQ. FT. - EDR 347
    One Pipe System
  • jringel
    jringel Member Posts: 11
    the tech support number has not changed. give us a call when you are in front of the boiler and we will help you get it resolved.
    John RingelEnergy Kinetics
    Jersey2Robert O'Brien