Welcome! Here are the website rules, as well as some tips for using this forum.
If you've found help here, check back in to let us know how everything worked out.
It's a great way to thank those who helped you.
OK my unit is a bit over 30 years old but I remember they said at the time that it was a lifetime warranty (less labor) So my oil company (cert EK installer ) said that I need to replace the unit @ around $.
So a rep from Energy Kinetics looked at it and said he wasn't interested in repairing it/replacing it as "something" was left off the boiler when it was installed . (I didn't catch what he said the first time and he seemed to not want to repeat that when I asked,..not sure what he could mean.
I have had it serviced with the "gold plan" each year which was supposed to clean it, check out its functions and set any controls and generally check out the unit. So I'm thinking it should be between the oil co installer and Energy Kinetics.I notice that they still talk on their literature about there lifetime warranty. ...from their site: "If you want lower monthly fuel bills, plus a boiler that lasts and is backed by the industry's best lifetime warranty,...call,.....................
Also at their same site,.."System 2000 boilers installed some 40 years ago still operate at or near their original efficiency. How long will they last? The answer is simple : 40 years and still counting!"
Seems to me I should expect the boiler to last longer?