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Is there any rational reason for 9 cycles per hour pre programmed in emergency heat for an air/air
Had to switch to emergency heat (bad outside fan motor). Unit is an air/air trane heat pump. The electric heat is one 10kw heater which worked well but the tstat (TCONT802AS32DA) was pre-programed to cycle the air handler and the electric heat 9 times an hour. Drove the customer crazy. My question is, what is the downside to changing the cycles per hour option on the stat? On line searches seem to agree with 9 to 12 cycles as a manufactures recommendation. Just can't see why anyone would want the equipment to cycle this often?