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Fujitsu RLS2 clicking noises
Ok here is the issue I'm faced with... I've installed 27 Fujitsu rls2 (all sizes 9,12,15) and for the most part they have been great. I'm a one man shop up here north of bangor, ME. Out of the 27 units I've installed I just recently gotten called back on 3 separate units by 3 customers 2-15RLS2 and a 12RLS2 all for the same issue of a clicking noise when the front cover on the air handler opens or closes. After checking out the units I've determined it's the gear on the cover.
I have been searching for a part number on that gear, supply house never got back to me yet with part number. I would like to know or would like to hear of anyone else with a similar issue that has experience with these units. I'm worried that this maybe a design issue (weak gear on shaft) . I've talk to the salesman at my supplier and he has not heard of any problems with the covers. I took the salesman/rep on a site and he also confirmed the gear is skipping, that's when he was suppose to get me a replacement part and part number. Still waiting on that.
Thanks for any input.