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Tekmar 360 Erroneously at Maximum Mix Target

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Hello All:

I'm new to the forum, with a question about the Tekmar 360 and Maximum Mix Target. Quick summary: I've twice now seen the 360 mix target at an irrationally high value, given the outdoor and room temperatures. I'm wondering what could be causing it to do this. Now, a little background:

We built this house 30 years ago. It has high mass concrete radiant floors, and the original heating system was a Buderus G205 Boiler, Indirect DHW, and Buderus 3220? Logamatic control. Floor heat water temperature is controlled via an ESBE MG 4-way mix valve, controlled by the 360. Nine months ago I had the old, failing Buderus controls replaced with a Tekmar 360 / 306V set of controls, keeping the Buderus Boiler, which is still in excellent condition.

The Tekmar system has been mostly working well, properly using outdoor reset for determining mix temperature, which all seems correct and the house is comfortable. However, as stated above, I have twice now see the 360 trying to set the mix temperature at the MIX MAX value, when the outdoor temperature did not justify anything near that high.

My 360 settings:

ROOM OCC = 68F, ROOM UNOCC= 65F, OUTDR DSGN= -10F, TERMINAL UNIT = 1, MIX INDR (indoor design temp) = 68F, MIX DSGN (design supply water temp) =130F, MIX MAX = 140F, MIX MIN = 70F, BOIL MIN = 130, BOIL DIFF = Ad, WWSD OCC = 63, WWSD UNOCC = 60

First observed instance:

11/29/25, Outdoor temp reading from the 360 (and outdoor thermometer) 15F. the Mix Temp actual was 130, the Mix Target said 140, which is 10 degrees higher than the design value of 130F at -10F. My subsequent data-gathering over the last two months has revealed a heating curve that at Outdoor 15F should put the Mix Target = 118F. The boiler was not able to keep up with the heat demand, and the 360 was cycling the mix valve open and close trying to maintain the Boiler MIN value of 130F. This was the first time I had seen this situation, I didn't think it was right, didn't like the idea of 140F water going out into the floors. But I left it alone, and by the next morning it was behaving "normally", which it seemed to do for the next two months

Two months later I found it doing it again: 1/22/26 This time Outdoor temp reading on the 360 was 11F, Mix Target again was at 140F! The heating curve should have been setting the target at about 120F. Again the boiler was not able to keep up with the demand, with a Mix Actual averaging about 114F, given the 360 again playing boiler protection. This did not seem right! So, I changed the 360 settings over to a manual Mix target, no outdoor reset.

For the next four days I would set the mix target manually, as outdoor temperatures changed from day to night, (This was the coldest four days of the winter so far, getting down to -4F, of course)

I haven't been able to get the installer to come look at the old 360, so ordered a replacement and swapped it in a couple of days ago. It's been only a few days, but I haven't seen the problem again, (yet).

My simple question: What might make the 360 decide to ignore its setting curve and jump right to the MAX MIX setting? It seems to report the correct outdoor temperature. It reports the correct indoor room temperature, The design value settings have always been unchanged from what they were programmed as given above. What might it be? I can only suspect an intermittent electronics hardware problem. Which would mean a warranty claim to my installer.

I would appreciate any insight from the forum. Is there some quirk of the 360 that might cause this? or is it hardware failure?

Thanks in advance.

Best regards,

RC Harris

Comments

  • hot_rod
    hot_rod Member Posts: 27,116

    I would ohm out all the sensors, check connections or any wire nuts in the wiring.

    A call to tekmar tech support may help find other causes.

    Bob "hot rod" Rohr
    trainer for Caleffi NA
    Living the hydronic dream
  • yellowdog
    yellowdog Member Posts: 290

    If I was the installer and you replaced your own parts, you would get no warranty money from me. You would need to send it back to get your warranty.

  • rcharris
    rcharris Member Posts: 3

    Hot Rod: I've done the wiring checks, all seems good. I have second thermometers on Room, Outdoor, Boiler, and Mix sensor locations; The 360 knows the correct temperatures. Which implies that the wiring and sensors are all good. ( I am sometimes called Hot Rod too)

    Yellowdog: Point taken. I would normally agree with you, but in this case I worked with the installer, Kelly, throughout the installation, doing a fair amount of the wiring for him, and we have good rapport. If I can demonstrate the failed mix temp setting to him I'm sure he will take care of the warranty return to Tekmar. But, what happens will happen. I just can't seem to get his time right now. I mostly don't want to risk serious damage to the heating system in the house, or damage to the house itself for a $600 boiler controller. So, I am hoping for any insights to understanding on how this thing works internally.

    For the last two days the system has been behaving normally, but I still would like to know if anyone else has seen puzzling decisions being made by a 360 on Mix Target.

    One new question, if I may: Can anyone tell me exactly how sensitive the mix temperature decision in the 360 is to Room Indoor temperature? For instance, does Room temperature being one degree different from ideal change the mix target by one degree, or by ten degrees? subtle, or significant? And is the adjustment to mix temperature symmetrical if the room is hotter than ideal versus colder than ideal? that is if the room is hotter than ideal, how much change is there in mix target, versus if the room is colder than ideal, how much change is there in mix target?

    Thanks again, I appreciate any answers.

    RC

  • rcharris
    rcharris Member Posts: 3

    I ran an experiment to see how sensitive the 360 Mix Target temperature is to the Indoor temperature sensor reading. In short, I found the room sensor reading has a far more powerful effect on Mix Target temperature that the outdoor temperature. 9 times more powerful.

    From several days recording outdoor temperature, mix target, and room indoor temperatures, I see that for every degree F change in outdoor temperature the mix target compensates by about 1 degree F. (All other things being equal). For every degree F change in indoor sensor temperature, the Mix Target temperature changes by 9 degrees F. (For a given outdoor temperature). 9 Times as powerful!

    This might fully explain the crazy mix target temperatures. For example, in the second of the two instances I observed, the indoor temperature in the room that has the sensor had gotten quite cool overnight, due to a pump problem. The actual Indoor temp was 63 F, versus a desired room temperature, ROOM OCC, setting of 68 F (and thermostat setting of 72). The 9X factor would have altered the 360's Mix target by 45 degrees! Instead of targeting105 F the 360 would have tried for 105 + 45 = 150 F! Which was then limited down to 135 by the Max Mix setting.

    I don't have the full data recorded from the first instance, but seeing how powerful the Room OCC setting is, it could be the culprit in that instance too.

    This points to how important it is to make the ROOM OCC setting exactly match what one is going to set on the thermostat in the sensor's room.

    Any thoughts?

    Best regards,

    RC