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Single Zone mini- labor grabber

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GW
GW Member Posts: 5,064

two seasoned installers couldn’t get a simple single zone installled in one day😄.

We at least got the ac going— small details and Flair Puck stuff tomorrow

some jobs take time

this is a 1 1/2 story condo, and it’s on slab. This is the 1st floor. Drilling down into this wall was a pain- had to skim a joist (easy now! the joist was sitting on this wall) and pop the the metal “top plate”, and fight a bunch of foam.

IMG_9194.jpeg
Gary Wilson
Wilson Services, Inc
Northampton, MA
gary@wilsonph.com
GGross

Comments

  • weakoak1124
    weakoak1124 Member Posts: 16

    Quote from my installer " We need to drill a holes along this wall"

    Me: "You got lineset cover in your truck? Drill a hole on the outside the wall and pop the cover on the lineset problem solved"

    But this was a commercial type job so it didn't have to be pretty lol.

  • GW
    GW Member Posts: 5,064

    @weakoak1124 yes it's rare but the Homeowners do give me a good idea here and there , on how to do my job!

    Gary Wilson
    Wilson Services, Inc
    Northampton, MA
    gary@wilsonph.com
  • EdTheHeaterMan
    EdTheHeaterMan Member Posts: 10,766

    I hate when that happens. I know that the customer is always right, but that is in theory and not for real. You just let them think they are right until there is not room left for that L🤣L. But when they are right… they're right.

    Edward Young Retired

    After you make that expensive repair and you still have the same problem, What will you check next?

  • GW
    GW Member Posts: 5,064

    I guess I’m like most humans, I can deal with everything pretty OK when they chime in with their ideas. It’s a case by case thing! When things get prickly, that’s when the fun starts

    Gary Wilson
    Wilson Services, Inc
    Northampton, MA
    gary@wilsonph.com
  • GW
    GW Member Posts: 5,064

    @EdTheHeaterMan this very topic is what I enjoy most about being a small business person. It’s impossible for the average homeowner to understand all the nuance, jargon, technicality.

    I have one fond memory I’ll never forget- this older woman, perhaps 20 years ago, was talking to talk as if she was a coworker.

    once in a while, I’ll be talking with someone that’s desperately trying to sound like they know what they’re talking about, and they try too hard. Of course I roll with it, but it’s the exact opposite of the nice old lady from 20 years ago.

    Just about everybody else is in the middle, just trying to understand and asking questions. Combine all that with the unique and bizarre technicalities of our state’s high-efficiency program: the conversations get pretty technical.

    so, I enjoy the communication process, trying to transfer this HVC stuff to non-technical people

    I’m in my late 50s, at some point I need to deal with Retirement funding and such (tax exposure etc) All that language makes my head hurt.

    “the customer is always right”, I never fully agreed with that sentiment. If they’re wrong, I will carefully point that out

    Gary Wilson
    Wilson Services, Inc
    Northampton, MA
    gary@wilsonph.com
    EdTheHeaterMan
  • GW
    GW Member Posts: 5,064

    Ed good story, good for you. I think people make their own luck.

    Things are good, business running above average

    Can't complain. I've done OK for a Voke kid

    Gary Wilson
    Wilson Services, Inc
    Northampton, MA
    gary@wilsonph.com
  • GGross
    GGross Member Posts: 1,562

    That full quote is "The customer is always right in matters of taste" If the customer were "always right" about everything then well everything would be free! 😁 Basically if the customer orders the steak well done it's not our position to correct them. If the customer tells me that our steak comes from a pig and not a cow I would correct them (carefully and only once)

    PC7060GW