Taco SR506 Switching Relay: thermostat Calls for Heat but zone not activated
I've got a gas furnace controlled by this Taco SR 506 Switching Relay (only 5 out of 6 zones are in use). The heating failed to turn on (for all zones) every few days and automatically recovers after half a day or so.
Here are the symptoms when the heat won't turn on:
When the thermostat calls for heat (in this image zone 1 is called). The voltage between "X X" is turned to 0 volts, and Zc/ZR gets 120V (I can see switching relay above ZC/ZR switched on). Those seem to indicate the boiler gets the signal. However, the switching relay for the called zone is not activated so circulators for that zone won't start. When the issue happens, all the zones are affected (I use zone 1 as example but the symptom when I call other zone is the same)
I have tried to swap the switching relays above ZC/ZR and the zone called to rule out the switch issue.
The strange thing is that the problem appears pretty randomly and usually goes away in a few hours - half a day.
I would appreciate it if anyone has seen such an issue before and what could be the cause. Thank you.
Update 12/28: it turns out to be caused by the 120V relay that fails occasionally. Replacing it instantly fixed the issue when it appeared today.
Comments
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There is a relay missing on zone 4. What zone number are you having the problem with?
When the problem presents, does the Red LED for the problem zone light up?
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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Zone 4 is not used.
When the issue happens, all the zones fail to activate using the thermostat linking to those zones. No red LED light up no matter which zone I call. Seems only ZC/ZR and X X get the signal.
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Hello heatingrabbit,
Well not much left, is anything wiggle or tap tap sensitive ?
You say in the picture Zone 1 is calling, I don't see the Zone 1 LED on, just the power LED. Is there 24 VAC across the non-calling T-T terminals ? Maybe the Zone 6 priority circuit, maybe the right end relay(s) NC contact has gone open locking out all the other zones. Did you swap around the relays on the right side too ?
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System0 -
I am thinking that one of the relays on that board are acting up. there are seven 24 VAC coil relays and one 120 VAC coil relays. I believe the one with the metal strap all the way to the left is the 120 VAC relay
Grainger sells the replacement relays for that board. Grainger # 6C875 is the 24 VAC one. Grainger # 6C876 is the 120 VAC coil relay. But it has been so long since I worked on that older model. I can't be sure if my information is current. I thing one of the 2 relays on the left are the problem. and it looks like that problem has happened once before and someone robbed zone 4 relay and swapped it to fix a problem in the past. Just a guess.
If you can give up one of the zones for now and you take a zone relay out and swap it with the second from the left relay, you may solve the problem. Then you can order the #6C875 from Grainger to replace the failed relay.
@SteveSan From TACO Tech Support is on here regularly, and he will know if one of those relay cubes will solve the problem you are describing.
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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So I measured zone 1 between T T is 0V other zone T T is 27V.
Zone 6 priority switch is off and zone 6 is not activating. I did swap the right side relays too those are fine.
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Yes the left most relay is 120V.
I swapped the 2nd to the left relay (the one above ZC ZR) with other relays to the right and the behavior is the same. Only ZC ZR got the power, which also indicates all other 24V relays are working fine.
I also measure the voltage of the relay coil terminal when zone 1 is called. The coil of ZC ZR got high voltage (~14V) to activate but all other relay coil including zone 1 got low voltage (~0.8V).
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What are you talking about with voltage at ZR/ZC? It's jumped in the Taco panel. Is something connected to ZR/ZC in the aquastat?
Can you jump TT at Zone 4 and check for 24 volts where the relay coil contact would plug? If there's 24 volts there, the relays might be closing but there's no line voltage there to go across. Check the 120 volt coil relay with the strap on it on the left.
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Your TACO SR506 is an older model control, the newer ones do not have replaceable relays and have more features. Not that you need those features. It may be time to look at replacing that dinosaur with the current model.
OR
You can try to order the 120 VAC relay from Grainger. Plug all the relays back in as designed and see if you get the problem solved. A new Taco SR506 is more expensive than one of those ice cube relays and that may solve your problem. If replacing the 120 VAC relay does not solve the problem you are only out a couple of bucks.
As far as measuring ~14 volts and ~.8 volts does not tell us anything at this point. The 120 VAC relay may not be sending the 24 VAC needed and that is why you are not getting a voltage reading at the coil terminals (or the Red LED) on each individual zone.
ALSO: I noticed that you have a black (dark) common wire attached to the 24 VAC terminal. Is that for a smart thermostat the requires a common?
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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Yes, the common wire goes directly to Google Nest Thermostat. Only zone 1 is using a smart thermostat (RCW). Other zones are using old thermostat (RW). I tried unplug C from the board, it doesn't help the issue.
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I'm still fixated on the priority being a lock out, since no zone LED are lit but there is 24 VAC across the non-active T-T terminals, have you vigorously exercised the priority switch ?
Since you have a meter have you tested the functionality of the left most 120 VAC relay contacts ?
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System0 -
How shall I test the 120 VAC relay?
I rarely switch the priority switch before. I only switched once or twice during debugging today. If priority are lock out, how can we fix/reset priority? (Zone 6 is not called at the moment)
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Are you using zone 6 for an indirect? I noticed that the priority switch is set to off, indicating that zone 6 is a regular room heating zone.
Does ZC to ZR jumper have 120 VAC to Neutral all the time or only when there is a call for heat?
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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" I also measure the voltage of the relay coil terminal when zone 1 is called. The coil of ZC ZR got high voltage (~14V) to activate but all other relay coil including zone 1 got low voltage (~0.8V). "
The 14 volts measured without even the load of the relay coil in the circuit may mean a poor connection, a relay contact that is tired, worn or oxidized or an oxidized switch contact from never being used. The 7 relays are 24 VAC coils. There is not much on that circuit board, it it was a poor solder joint you probably could physically agitate it by flexing things.
I would use the ohmmeter function to test the NC contacts of the 120 VAC relay, then verify the coil is 120 VAC and if you can safely apply 120 VAC to the coil and test the NO contacts.
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System1 -
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That means that the ZC ZR relay is clicking. do you hear it clicking or see the clapper inside the plastic moving when you send the call for heat?
You can also try the 120 VAC coil to see if that clicks when it is powered on. I have put space connectors on the end of an lamp cord and placed them on the relay coil then plugged the other end of lamp cord into a wall socket to see if the 120 VAC coil relay is working.
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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Yes ZC ZR relay clicking I can see it moving when called.
I can also see the 120V relay something inside also move when heat is called. The voltage between X X is zero after it click. Does it indicate the 120V relay works or are there other measuring points on the board can help verify it?
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The coil in both relays are working. but the relay contacts may not be connecting. you can try to simulate the contact action by removing the relay and connecting the terminal in the socket with a jumper wire.
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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You may also have a bad solder connection on the printed circuit board (PCB). To find that you would need to remove the board from the metal housing and look at the back of the PCB
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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In order to get heat for now, you can just connect the the space heat circulator pumps to run constant. Then when ever a zone calls for heat the X X will operate the burner. you may over heat your home but at least the pipes won't freeze. When you want DHW to charge up the tank, you can run the pumps for the water heater(s)
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
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To clarify the zone 1 24V relay is not clicking. Only 120V relay and ZC ZR relay are energizing. If I jump zone 1 relay terminals circulatir will definitely be on, but it won't be controlled by the thermostat 😅
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Thanks a lot for the help. I will try to remove the PCB tomorrow and check. Will let you know what I see.
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OK. it is getting late here and I don't want to miss Santa's visit:
In order to get heat for tonight, connect all the circulators to operate constant. set one of the thermostat to call for heat so the burner will run. when the thermostat is satisfied, the burner will shut off and the boiler temperature will drop as the circulator pumps move the water thru the system. You can do the same for the DHW circulators. Once you charge the tank with DHW from the boiler, you can disconnect the circulators so the DHW does not get too hot.
Edward Young Retired
After you make that expensive repair and you still have the same problem, What will you check next?
1 -
I did some research and I found a picture of the back side of the circuit board of a similar unit to yours. This allowed me to better understand how that board actually works.
An internet description for some foundation;
" When there is a demand for heat from the thermostat, ZR becomes hot, sending 120 volts to the triple aquastat. When the boiler temperature rises above the minimum temperature setting (typically 140°), ZC becomes hot, sending 120 volts to the SR board and powering the relay for the circulators. "
I think if you pull out the Zone 6 relay you will find there is an extra contact in the socket used for providing the low side path for Zone 1 through Zone 5 relay coils when Zone 6 is inactive. When the priority switch is set to Off the switch is actually closed and provides an alternate low side path for Zone 1 through Zone 5 relay coils. When the priority switch is set to On the switch is actually open and removes the alternate low side path for Zone 1 through Zone 5 relay coils, so when the Zone 6 relay is energized the low side path is open disabling Zone 1 through Zone 5 relay coils (the priority).
The relay second from the left does two things during any T-T call, an isolated X-X contact closure and also puts 120 VAC on the ZR terminal. The left most relay's purpose, when de-energized, is to disable all Zone circulators if the boiler temperature is too low. Since there is no triple aquastat in your system, there is just a jumper from ZR to ZC which energizes the 120VAC coil of the left most relay with any T-T call.
I think you will find the NO (Normally Open) contacts of that left most relay are bad or there is a failed solder joint on the circuit board under that relay. If these NO relay contacts don't close there is no low side connection back to the 24 VAC to energize any of the Zone relay coils and their associated LED status indicators. Maybe you can inspect the relay contacts through the clear relay cover.
As a test see picture, don't damage the socket contacts. Shut the AC power off first !!!
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System2 -
Hard to say what might been wrong with the control board. Could be the age ( Obsoleted in 2013 ) board, metal solder joint could have a break, or like Ed said might be the ice cube relay. Those part numbers are 120 volt- SR120-001RP / 24 volt-SR024-001RP and can be found on supplyhouse.com.
One thing I did notice and it shouldn't have any bearing on your issue. Zone 3 T-stat is the one with the Nest, correct? When adding a common to your SR506, the Red wire should land on the right T and White wire on the Left T. If you measure between the right T and com, you should get around 24v. The others, appear to not need a com so they are fine the way you have them.
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Zone 1 is the one using nest.I measured com and zone 1 T I got 27V. The other zones are using old thermostat no com needed.
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I check zone 6 relay there is an extra contact, as you suggested.
Maybe a dump question: how do I properly jump the two socket contacts without damaging it😅 Cut a thin metal foil and plug it in?
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" Does this behavior suggest the relays are fine? "
No, intermittent circuit connections are often agitated by vibration and/or heat. It could be the relay contacts or the solder joints and in a very rare occasion a defect or crack in the copper foil of the circuit board.
The relay is probably the issue, but solder joints fail too.
To bypass the relay. Turn off the power.
Remove the relay and insert a very thin wire (the thickness of the relay contact pin) into the socket OR in this case since I believe they are only using the NO contacts, if you can't find a thin enough wire to insert into the socket, carefully, securely rap a short piece of thermostat wire around the two relay pins up near the base of the relay (as illustrated below) and there should be enough of the pin left to make contact with the socket when the relay is re-inserted. The added wire should only touch the desires pins, touching the Coil pins would be bad since there is 120 VAC there !!!
Bottom view of the relay
The solder joints can be inspected rather easily. Turn off the power. Disconnect the thermostat wires, remove the nuts on the left side and gently squeeze the barb on the plastic stand-offs and lift the board just beyond the barb, when all the stand-off barbs are released the board can be raised off all the stand-offs and folded out with the AC wires attached. Or disconnect the AC wires too if that is easier for you. Inspect for cracked solder joints where the relay socket is soldered to the board.
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System2 -
https://www.homedepot.com/p/Taco-Comfort-Solutions-6-Zone-Switching-Relay-SR506-4/309011652
Checking online saw this one at home depot. Is this the right model I should get to replace the existing one? This is the SR506-4 version couldn't find -5 version.
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I'd at least change the left relay if you don't want to fool around with jumpers and/or further inspection. With a new unit you can't do much, or any, easy swap-tronics everything is soldered to the board and they added more solid state electronics, capacitors fail. Personally I rather have the older unit, and I can repair electronics but swapping socketed relays is so much easier.
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System1 -
Created a jumped relay like this.
Will try this on next time the system fails.
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@EdTheHeaterMan @109A_5 I am planning to get a new 120V relay to verify next time the issue appears. I saw two almost identical OMRON 120V Relay on Grainger (LY2N-AC110/120 and LY2-AC110/120). Which one would be preferrable?
https://www.grainger.com/product/OMRON-General-Purpose-Relay-Socket-6C876
https://www.grainger.com/product/OMRON-General-Purpose-Relay-Socket-2W928
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LY2N-AC110/120
or
LY2-AC110/120
Looking at the data sheet the relay with the 'N', LY2N-AC110/120 has an indicator that the coil is energized, in this case probably an LED, with some relays it just appears as a mechanical color change.
I'm a little confused with;
" Created a jumped relay like this.
Will try this on next time the system fails. "
That left most relay is unique with the 120 VAC coil did you put the wire on it then take it back off ? Did you use a 24 Volt relay as a form or template to make the jumper ?
The only thing I don't like about the way you did it is the twisted wire, since it makes the wire twice as tall, reducing the effective pin length, the relay may not seat into the socket correctly, however it may be fine that way. If it rocks, keep it square or parallel to the socket or slightly justify it towards the coil pins a bit since I believe the the NC pins are not used. The goal is to make a valid test and not to introduce other things that can also be intermittent.
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System1 -
I jumped a 24V relay so I can force turn on the circulator for the zone needs to be activated. I want to use it as a temp fix during future incidents to make sure I can get some heat in my place. When the issue happened, the boiler still got the signal to heat up the water, just need to turn on the zone circulator.
For the 120V relay I will just buy a new one and replace to rule out the issue next time. LED seems to be a good feature to help know if it energized.
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OK, I see at least that guarantees some heat if you can't be there to babysit it and you can get some sleep too.
I think I would just replace that 120 relay. It cycles on every new T-T call unless there is presently an active call. so it probably cycles the most (compared to the others) and just may be tired.
The funny thing is, for your system it appears that relay does not do much except waste a bit of electricity and possibly cause grief.
National - U.S. Gas Boiler 45+ Years Old
Steam 300 SQ. FT. - EDR 347
One Pipe System1 -
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