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Looking for someone to fix our partially installed system...

Carrin
Member Posts: 36
Last winter/spring I posted a few questions regarding our heating system (radiant floor heat in slab and floor and Buderus system). At the time it was not working at all and everyone provided some helpful advice. In the end the heating person managed to get the system working somewhat by replacing the pump we indicated was dead. After that we never heard from him again until now -- he finally sent us a bill. This could be the fault of our contractor. We requested the bill over a period of several weeks but recieved nothing. And we were sidetracked with other problems such as a leaking roof and leaking windows on new construction. The contractor had all his money so I guess he didnt care about the heating installer even though he arranged it. The contractor is ignoring us at this point.
So .. The bill is quite a bit more than we expected based on what our contractor told us. Since we had no written estimate I think we are somewhat at fault but we did trust the builder at that time. We want to pay the heating installer fairly even if it is more than we expected but its hard to figure out what is fair.
At this point we would like to have a professional that knows what he is doing give us a written estimate to
1. Fix the piping if necessary so the system works as it should.
2. install 2 heating units upstairs that have already been roughed in (plastic tubing runs thru walls)
3. Add a water heater storage unit (not sure what this is called) and remove electric hot water heater.
4. Add a hydro air system to run heat to the older part of the house. This involves removing the old furnace (which is still running).
5. Removing the pump that replaced the broken pump and replacing it with a smaller sized pump. The heating person thought he needed a stronger pump but I think this is overkill . Also replacing one of the thermostat things that has had a faulty LCD display from the beginning.
Our time frame for actually making the changes is flexible since we are getting heat just fine now and can wait. Having a good idea of the cost and what is involved in this project is important.
I appreciate all the good advice given here. Somehow I feel we fell short by not being able to get things worked out with our contractor and heating installer. I dont think there was any way that we could once we ran into the water leak problems with the new construction. At that point the contractor ignored us completely. It was really too stressful for us so we took a break and let things be for awhile.
Does anyone work in the Townsend MA area? Or southern NH?
Thank you,
Carrin
So .. The bill is quite a bit more than we expected based on what our contractor told us. Since we had no written estimate I think we are somewhat at fault but we did trust the builder at that time. We want to pay the heating installer fairly even if it is more than we expected but its hard to figure out what is fair.
At this point we would like to have a professional that knows what he is doing give us a written estimate to
1. Fix the piping if necessary so the system works as it should.
2. install 2 heating units upstairs that have already been roughed in (plastic tubing runs thru walls)
3. Add a water heater storage unit (not sure what this is called) and remove electric hot water heater.
4. Add a hydro air system to run heat to the older part of the house. This involves removing the old furnace (which is still running).
5. Removing the pump that replaced the broken pump and replacing it with a smaller sized pump. The heating person thought he needed a stronger pump but I think this is overkill . Also replacing one of the thermostat things that has had a faulty LCD display from the beginning.
Our time frame for actually making the changes is flexible since we are getting heat just fine now and can wait. Having a good idea of the cost and what is involved in this project is important.
I appreciate all the good advice given here. Somehow I feel we fell short by not being able to get things worked out with our contractor and heating installer. I dont think there was any way that we could once we ran into the water leak problems with the new construction. At that point the contractor ignored us completely. It was really too stressful for us so we took a break and let things be for awhile.
Does anyone work in the Townsend MA area? Or southern NH?
Thank you,
Carrin
0
Comments
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Looking for someone to fix and complete our heating system...
Last winter/spring I posted a few questions regarding our heating system (radiant floor heat in slab and floor and Buderus system). At the time it was not working at all and everyone provided some helpful advice. In the end the heating person managed to get the system working somewhat by replacing the pump we indicated was dead. After that we never heard from him again until now -- he finally sent us a bill. This could be the fault of our contractor. We requested the bill over a period of several weeks but recieved nothing. And we were sidetracked with other problems such as a leaking roof and leaking windows on new construction. The contractor had all his money so I guess he didnt care about the heating installer even though he arranged it. The contractor is ignoring us at this point.
So .. The bill is quite a bit more than we expected based on what our contractor told us. Since we had no written estimate I think we are somewhat at fault but we did trust the builder at that time. We want to pay the heating installer fairly even if it is more than we expected but its hard to figure out what is fair.
At this point we would like to have a professional that knows what he is doing give us a written estimate to
1. Fix the piping if necessary so the system works as it should.
2. install 2 heating units upstairs that have already been roughed in (plastic tubing runs thru walls)
3. Add a water heater storage unit (not sure what this is called) and remove electric hot water heater.
4. Add a hydro air system to run heat to the older part of the house. This involves removing the old furnace (which is still running).
5. Removing the pump that replaced the broken pump and replacing it with a smaller sized pump. The heating person thought he needed a stronger pump but I think this is overkill . Also replacing one of the thermostat things that has had a faulty LCD display from the beginning.
Our time frame for actually making the changes is flexible since we are getting heat just fine now and can wait. Having a good idea of the cost and what is involved in this project is important.
I appreciate all the good advice given here. Somehow I feel we fell short by not being able to get things worked out with our contractor and heating installer. I dont think there was any way that we could once we ran into the water leak problems with the new construction. At that point the contractor ignored us completely. It was really too stressful for us so we took a break and let thingsbe for awhile.0 -
lost the thread to the flow solution...
my computer crashed. did you keep the solution that Mark Eatherton proved?...That would be the place to start. the question on how much to pay or not pay isnt a topic that my thought process can provide you a fair answer. some see the good and do what it takes to make the best out of things .Unless you can get someone who can do the work, you might have to get a service guy to.. change the pump and close the valve... so it will make it along under its own steam ,as you focus on the next part to get going.0 -
Yes I do have a copy of the posts and will go thru that again. To some extent we need to have an idea how much the rest of the system is going to cost and have someone lined up to do it that knows how to do it correctly. Deciding how to work out the payment for the other heating installer will be based on the extent of the changes to fix it. Then again maybe we should just pay him the whole thing and move on. Of course if we cant find anyone to fix it and continue the work we are in trouble. I dont want that guy back here. He is a nice guy but has a dangerous temper and will not be told that this system is wrong. He will not fix it since he doesnt think it is wrong. There is no way to deal with a person like this. I do not have any direct hard feelings toward him we just want our heating system to be done correctly. We would have never had known that it was wrong if he hadnt left us without heat for so long. Now that we know it is difficult to go back with him.
We just want to find someone else to fix it and to determine the costs so we can make our decisions on this difficult situation.0 -
listen ....
i have another avenue for you maybe this might help. you can find a professional at RPA(Radiant Panel Association) maybe... they are good people too. i might be able to send you a link by email i just dont know how to make words turn blue. Dan once posted how to do it for me and i couldnt make it come here so i could keep it and make a variety of worth while changes to my computer skills. i am real handy with a wrench though and i generally know someone by thier actions .The RPA members have good people working with them in thier companies though i never worked with them thier conversations and choise of topics suggest to me that you can find someone of charater and abiliy there also. The workers of America are up to thier eyeballs in work right now however You could get lucky *~/:)
i just looked into MA i see a TJ plumbing and Heating they have an internet site and a service request form...they sell quality products they also have posts of thier work, here is a phone number 508 226 5514. thier area code is 02703 i think the company may be somewhat closer by than where i am located:)0
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