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Leaking Ultra plugs!

Tom Elam
Tom Elam Member Posts: 57
in THE MAIN WALL
Do a search for "WM Ultra heat exchanger plugs" . I went through the same thing this spring. There was a man at a Ferguson store that offered to help me. He has what you need.

Tom Elam

Comments

  • adambuild
    adambuild Member Posts: 414
    Leaking Ultra 155 plugs!

    Anyone have advice? W/M says distributor should give replacement kit free, distributor says part # not even in system, useless local rep co doesn't even answer phone. Are they hard to get out? Any tips?
  • Unknown
    Unknown
    Which plugs,

    are you talking about on your 155 Adam?
  • adambuild
    adambuild Member Posts: 414
    Sorry.......

    Sorry, the plugs on the cast aluminum block. The initial problem was corrected by W/M but many older models need to have the leaking plugs changed. It looks like they'll back out with a large sized Alan Wrench?
  • ANDREW_12
    ANDREW_12 Member Posts: 29
    think laqrge flame

    i need to use 2 large tip torches and get to block glowing, w/m uses some type of lock tite. My local rep wanted the hole boiler back, said i would strip the block first.
  • Tom Elam
    Tom Elam Member Posts: 57
    ULTRA 155

    Do a search for "Ultra 155" . I went through the same thing this spring. There was a man at a Ferguson store that offered to help me. He has what you need.

    Tom Elam
  • Jim Farrell
    Jim Farrell Member Posts: 46
    W/M Ultra...

    Adam,

    Where are you located...W/M is now using freeze plugs in their cast aluminium block so the leaking plug issue is no longer an issue...As for the local rep I would love to know who that is or at least which local you are in...I might be able to help with the no response...I also can get you a free plug kit if you need...let me know...
  • Floyd
    Floyd Member Posts: 429
    Changing the plugs...

    isn't a big job... I think they even send the alan wrench you need with the kit...just shut off the water to the boiler, drain the boiler, and replace the plug. The couple that I have done were no problme and the whole job took maybe 1/2 hour.
    You had one offer for help here, you also can call WM's tech. line and my experience has been very positive with them, they will get you help...

    Floyd
  • adambuild
    adambuild Member Posts: 414
    Rep

    Unresponsive rep is:

    METRO
    619 River Drive Center 1
    Elmwood Park, NJ 07407
    TEL: 201/797-8550

    Either no one picks up, or voicemail is ignored, really sad.
  • bordy
    bordy Member Posts: 17


    Maybe he has so many complaints he hasn't had time to get back to you.
  • Floyd_24
    Floyd_24 Member Posts: 1
    Right from the website....

    Consumer Inquiries

    Weil-McLain products are serviced through professional heating contractors. If you are experiencing a problem with your boiler, the first step you must take is to contact your installer or a heating contractor of your choice.

    Weil-McLain Consumer Relations department hours are from 8:00 a.m. to 4:00 p.m. Central time, Monday through Friday, excluding holidays.

    Phone: 219-879-6561 ask for Consumer Relations
    Heating Professionals Pricing? Contact your local distributor.
    Technical Services:
    Phone: 219-879-6561 ask for Technical Services


    Adam,
    I'm quite sure that in you call this number that you will get a response.... they surely will get someone on the horn for you....Why are you not calling tech. services??? I think that, that is what they are there for....you got problems, they got or get anwsers.....

    Floyd
  • eric_2
    eric_2 Member Posts: 148
    PLUG KIT

    Drop me a line with your info. I have a repair kit in my office.
  • Tombig_5
    Tombig_5 Member Posts: 60
    Block Plugs

    The few I've changed out were UPSed to me quickly by the area rep. Try e-mail to tech support. They seem to respond quicker via e-mail than phone. I'm sure they'll ship from the factory.

    The old plugs came out pretty easy but be careful not to crossthread the new ones. Work the replacements in and out like you are tapping threads if there is resistance. Kerosene or fuel oil is a good lube.

    Good luck
  • [Deleted User]
    [Deleted User] Posts: 0


    Adam

    The rep we use is in Mt Laurel NJ. I have no problems getting a hold of him when I need to. Weil-Mclain 17000 Commerce Parkway-Suite B, Mt Laurel NJ 08054 856-866-7400, 484-651-9900
This discussion has been closed.

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