Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.
If our community has helped you, please consider making a contribution to support this website. Thanks!

Customer Service Is Alive & Well In Syracuse !!

Options
joeoilman
joeoilman Member Posts: 30
in THE MAIN WALL
this past friday i went to the marina to check the ac on a 35 footer ( it's not wood,but not bad for tupperware) & i was holding my 3 yr old inficon gauge set by the hook. the hook came out & the gauges hit the deck. a hose connection on the composite manifold broke off & broke the glass on the high side. i called my local johnstone supply(good guys here too) & asked about buying a replacement manifold block. they called inficon,told them the story & inficon said " tell him to bring them in and we'll exchange them for a new set." they gave johnstone an auth # with out ever looking at them. i have their recovery machine,vac pump,& 2 gauge sets & was allready impressed, but now i'm almost speechless. worth every dime !! www.inficon.com

Comments

  • Ken D.
    Ken D. Member Posts: 836
    Service

    Service like that is rare these days.
This discussion has been closed.

Categories