Viessmann Boiler Support?

[Deleted User]

We serviced a Viessmann Boiler that got wet. They recommened replacing the burner and controls, existing parts were no longer made, we needed to perform an upgrade. After several thousands of dollars in parts we found the new controls ran the house temp off outdoor temp. This of course doesn't work well. We were told to add a swtiching relay V. Our sevice tech says the switching relay brings the boiler on when a standard tstat he added opens. He had to add a relay to reverse the signal for heating. The temp still overshot.
We were than told from the supplier that we needed a room tempature sensor 7133 379. I have this in my office. This came with no instructions.I can not find any instructions on Viessman's web site. I e-mailed vissman
twice Wednesday-no reply, called today still waiting. Does anybody know if we are adding the right parts to this boiler to make it work? Anythig special we need to know about wiring this sensor, it is a six wire sensor. Is this typical of Vissman?

Ed Nordstrom

Mike:

Please give me a call at (800) 288-0667. I will be happy to answer your questions.

Ed Nordstrom
General Manager
Viessmann US

RonPR

No , they always respond

they have always have the web site if you go to the tech area , you can access all pdf files there ,viessmann will give you a access code to get in

John Felciano

Not typical at all

Viessmann has always been prompt and thorough with any problems or questions I've had.

steve gates

Just to add alittle. I've never had a return phone call take longer then 20 min. and unlike other tech lines the've been right.

S Ebels

\"ran the house.............\"

>"ran the house off outdoor reset. This, (of course) didn't work well".

I have to ask how the house was controlled before. And what control was on the boiler to begin with. What exactly do you mean by "didn't work well". What's the [articular problem you are having.

The reset portion of the new control shouldn't effect anything other than providing more even heat in the home along with the capability of saving the homeowners some energy $$.$$.

I'm guessing that you have a problem integrating the new control strategy with what was previously going on in the house.

Jim Burke comfort zone

> We serviced a Viessmann Boiler that got wet. They

> recommened replacing the burner and controls,

> existing parts were no longer made, we needed to

> perform an upgrade. After several thousands of

> dollars in parts we found the new controls ran

> the house temp off outdoor temp. This of course

> doesn't work well. We were told to add a

> swtiching relay V. Our sevice tech says the

> switching relay brings the boiler on when a

> standard tstat he added opens. He had to add a

> relay to reverse the signal for heating. The temp

> still overshot. We were than told from the

> supplier that we needed a room tempature sensor

> 7133 379. I have this in my office. This came

> with no instructions.I can not find any

> instructions on Viessman's web site. I e-mailed

> vissman twice Wednesday-no reply, called today

> still waiting. Does anybody know if we are adding

> the right parts to this boiler to make it work?

> Anythig special we need to know about wiring this

> sensor, it is a six wire sensor. Is this typical

> of Vissman?



HEY MIKE I GUESS THAT LOWER PRICE THE HOME OWNER GOT CAME BACK TO BITE YOU IN THE ...

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