Click here to Find a Contractor in your area.
Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.

Angry client!? What would you do?

hr
hr Member Posts: 6,106
to work it out with the customer. Sounds like the mistake was on your side.

Generally I would call the customer back and ASK them what it would take to make the matter right. The usually ask for a lot less than we were willing to give!

I would much rather rebate, than have them tell all their friends and neighbors not to deal with us.

By the way this problem is not exclusive to FR. T&M has an even greater potential for sticker shock, if a reasonable estimate or not to exceed figure was not discussed.

hot rod

<A HREF="http://www.heatinghelp.com/getListed.cfm?id=144&Step=30">To Learn More About This Professional, Click Here to Visit Their Ad in "Find A Professional"</A>

Comments

  • AirGuy
    AirGuy Member Posts: 2


    what happened to this thread?
  • DanHolohan
    DanHolohan Member, Moderator, Administrator Posts: 15,267
    It was getting nasty

    so I took it down.
    Retired and loving it.
This discussion has been closed.

Welcome

It looks like you're new here. If you want to get involved, click one of these buttons!