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new style water heater

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Nick_10
Nick_10 Member Posts: 1
in THE MAIN WALL
I have installed a new style water heater and the pilot goes out several times a day. It will not stay lit. I replaced the unit, but the problem continues. Any one have any ideas?

Comments

  • kevin coppinger_4
    kevin coppinger_4 Member Posts: 2,124
    is the size the same?

    is the btu input the same? is the gas line sized properly? Is the vent blocked? kpc

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  • Mark Eatherton1
    Mark Eatherton1 Member Posts: 2,542
    Combustion air adequate?

    These things don't just "happen". There is usually a reason. Excess draft, inadequate combustion air, mechanically induced negative air pressure, gas line exposed to sun shine...

    ME
  • J.C.A._3
    J.C.A._3 Member Posts: 2,980
    Did it get dropped hard....

    During shipping or istallation? Have you taken a thermocouple reading and confirmed it to be acceptable? If the pilot flame isn't hitting enough of the prover,(did it get bumped out of place in shipping or installation) it will not be able to hold the pilot circut open . Just a thought. Chris
  • jalcoplumb_2
    jalcoplumb_2 Member Posts: 172
    where is ...

    it installed? Is it in a closet? Is it in a laundry room next to a furnace? Is it in a basement next to a hot air furnace.

    This is going to be a common problem with the new heaters. Many things in the house can cause this. A bit more info will help.

  • Robert O'Connor_7
    Robert O'Connor_7 Member Posts: 688


    Need more info....What was there v whats there now? Gut feeling based on post..... GAS PRESSURE. Is the new unit AO SMITH atmosphereic direct vent?? Had a few dooseys with those & intermitent pilot outage... BOC
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