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Oil Tech Talk's Boot Camp at Beckett...

Oil Tech Talk's Boot CampAt BeckettNORA ApprovedWith Two days of intense trainingWe'll start the first day with Oil Tech Talk's Team players workshop. This covers the followingCommunication:
· Arrival to a customers home
· When you're in the customer's home
· What if the Customer is not home?
· Why wear uniforms?
Communication continued:
· Talking with the customer on a personal level
· How do you explain things to your customer?
· Negative Communication = Negative Effects!
· How to handle cancellations?
Positive Communication:
· Communicating with your peers including your
manager/ownerThen in the afternoon we will get a full eduaction on the Beckett burners including the NX/NXLE the objective of this course is to teach the fundamentals of beckett oil burners and their components. This program includes some theory, including cause and effects. This program also covers some of the ways know in the industry to diagnose the burner and its components properly. It’s written and demonstrated in such a way that it can be taught to an entry level, technician and also serve as a great refresher course for the seasoned technician.This session utilizes lecture, field examples, demonstrations, slides, handout materials, troubleshooting techniques and encourages technicians participation.On day Two we’ll have a full day of hands on troubleshooting with fully operational oil burners and my diagnostic simulators, built for technicians. You’ll even get to build your own burners. You'll install them in a system in the lab and perform a full combustion analysis to see how you did. We will have some burners that we have already snuck a few faults you'll have to figur out what we did? Don't worry you'll be accompanied by Beckett’s Technical Service Training Team! We'll get through this. Date: Tuesday April, 20th and Wednesday April, 21st, 2004 Location:R.W. BeckettP.O. Box 1289Elyria, Ohio 44036-12891 800 645 2876Time: 8:00 a.m. - 5:00 p.m. both daysCost: Only $150.00 Per Student. This workshop is going to be limited to 28attendees. So, I respectfully suggest you sign-up as soon as you can. This includes Coffee, Tea and Danishes in the morning & A hot lunch served in the afternoon. You'll receive your very own copy of "Loving Monday" Written by John D. Beckett, Plus each student will take home a copy of my first book. “Carry The Torch Life Experiences and Technical Data to live By” And some real cool stuff from R. W. Beckett! Not to mention more technical data than you can shake a stick at!Need a Hotel? Just call 1 800 321 7333 The Holiday Inn located on 1825 Lorain Boulevard. in Elyria, Ohio and tell them you’re with the Oil Tech Talk Group. I have made arrangements to secure a block of 20 rooms for 3 Nights This will cost you $79.00 + Tax per night and includes a full hot breakfast buffet! Cut-Off Date for reservations is April 5, 2004. We’ll be departing from the Holiday Inn, in Elyria at 7:00 AM. A shuttle will take us to R. W. Beckett On day One we will have a tour of R. W. Beckett’s Facility that will be from 8 AM to 9 AMPresentation, Demonstrations and open discussion will be 9:00 AM – 5:00 PMDay Two will be a full day of hands on trouble shooting with fully operational equipment from 8:00AM to 3:00 PM then at Three we will return to the class room for your NORA Approved test.
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Registration for the Oil Tech Talk’s Burner Boot Camp at Beckett in Elyria, Ohio. On April, 20th, and 21st, 2004:
Company Name______________________________________________________
Mailing Address________________________________________
City ___________________________________________ State __________ Zip____________
Phone # (_____)_____________Fax# (_____)_________email_____________________
Profession (HVAC, Home Inspection, WX, Fuel Oil Co, Other)___________________________
How did you hear about this seminar? ___Advertisement___Mail___Word of Mouth___Other
To register, please mail this form with payment.

Make check payable to:
Oil Tech Talk
123 N. 2nd. Street
Catawissa, PA. 17820
Or Now you can Register here for Oil Tech Talk's Boot Camp at Beckett

Your friend in the industry,Alan R. MercurioOil Tech Talk
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