liability issue

Randy Tibbits

One of our customer contracted us to remove a kithen sink ao a new countertop could be installed, which we did. They called us back to reinstall the sink. In process of installing the sink a existing 1/2" copper pipe came apart leaking water. This water seeped under their new wilsonart laminate floor and it buckled. The copper pipe was existing and was only together by 1/16", why it never leaked before is a wonder. The pipe had came apart in the plumbers hand. He shut the main water of and installed a new pipe. There was not a leak when he left. The water only came from this pipe coming apart. Who's insurance company should take care of the floor?

Firedragon_4

Last one to touch it normally owns it!

Al Letellier

liability

I do a lot of insurance inspections, Randy, and I find that all you can do is leave it to the dogs to fight it out. Most likely an adjuster will contact you about what happened. Tell him the truth and let the insurance company lawyers fight it out. It's out of your hands now. Stuff happens to all of us at times, and even when unavoidable, we sometimes have to "pay the piper". Don't worry about it,"cause what's done is done". I can't speak for the insurance company, so I don't know the answer.

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Murph'_4

this is why we buy insurance

al is correct it is out of your hands, stuff happens!! If you did not ruin this floor as a malicious act, then it is an accident, now if it was the product you were installing it was in your care, they would not pay (ie; chipped the sink as you were putting it in). also note that this should not effect your rates, if it does you need to be shopping for a new agent!!

Dave DeFord

Just to CYA

I would get a picture or try and keep the old fitting so you can to show the adjusters. BTW by your email address it looks like you're in Michigan probably around Lansing.

Steve Ebels

The more \"laminate\" floor

That I see. The less I think of it. Moisture kills it and it doesn't take very much for very long. One of my customers, an older woman, had it installed in her kitchen. She mopped the floor as she had always done with her vinyl and it swelled up and arpped within two months. The company told her she was using excessive water when mopping and left her hanging with a worthless floor.

Randy Tibbits

Thanks for the thoughts about this. I'm going to let the chips fall were they may. Nobody will win in this case.
Not from around lansing, I'm in cheboygan. thanks