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Two pipe steam Q....

Hi guys! I have been trying to learn more about steam by reading but I got one thrown at me today that puts me a bit over my head...Customer calls, has radiator problems,some not heating. they are all two pipe supply,(3/4") in top and return out bottom(1/2").some work ok One that does, has a air vent on it which struck me as strange. Bad traps right? I cant get the thermostats out ,covers are stuck. There is 1 main vent on the return somewhat works although not fast at all. This is a 4 unit apt.,1 t-stat.,3 Stories, old snowmanw/ a wayne oil burner . Another issue, there are two rads on one side of the building 2nd and 3rd floor where if the 2nd fl is on, the 3rd fl won't heat.??? The landlord is a bit desperate he is going through oil at 275 gal. every 2weeks...any ideas. kpc

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