Calling customers

Mark Hunt

do you folks consider too late to call a customer?

While we're at it, what time is too early?

Mark H

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JohnNY1

8:00am to 7:00pm

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Vernon P. James

Times

> do you folks consider too late to call a

> customer?

>

> While we're at it, what time is too

> early?

>

> Mark H

>

> _A

> HREF="http://www.heatinghelp.com/getListed.cfm?id=

> 238&Step=30"_To Learn More About This Contractor,

> Click Here to Visit Their Ad in "Find A

> Contractor"_/A_



My general rule of thumb is 8:00 AM and 9:00 PM Monday thru Friday and 9:00 AM or after on weekends unless you know the customer and that sooner or later is ok. Some of my customers are ok up till 11:00 PM and up as early as 5:00 AM.

ScottMP

Mark

Sometimes as early as 7:00 if they need me and its important, other than that I would say 7:30am to 8:00pm.

Good question

Scott

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Vernon P. James

Time

My rule of thumb has been 8:00 AM - 9:00 PM Mon-Fri and 9-9 on weekends unless I know the customers. Some I know are ok to call up till 11:00 PM or aas early as 5:00 AM.

Bryan_5

Mark,
In my business I call between 8 and 8. However it doesnt hurt to find out when your customer works. Does he work 3rd shift? If so you dont want to call him after 8:30 am. Best thing to do is to ask each customer and write it down on his contact information. Writing it down is key though. It may take years to get all of your customers info but it is invaluable when you have it. You will spend a lot less time playing phone tag.
Bryan