Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.

Customer spiffs

Mark Hunt
Mark Hunt Member Posts: 4,908
in THE MAIN WALL
handle spiffs for customers that recommend you to others?

I have one customer in particular that has sent me more work than ANY advertising I have done. I want to REALLY show my appreciation.

What do you guys do?

Mark H

<A HREF="http://www.heatinghelp.com/getListed.cfm?id=238&Step=30">To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"</A>

Comments

  • Alan(CaliforniaRadiant)Forbes
    Alan(CaliforniaRadiant)Forbes Member Posts: 1,243
    I'll try

    to make time to send them a postcard thanking them for the referral. If it's a contractor that I see often, I will take him out to lunch or if it's another customer, they will get a free service call.

    To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"
  • BillW@honeywell
    BillW@honeywell Member Posts: 1,099
    Spiff for referrals

    1.A gift certificate for him & wife at a fancy local restaurant.

    2.A bottle of good scotch,rye,tequila,wine or whatever.

    3.A box of good cigars (if he smokes)

    4.If Jeff has any, a nice Munchkin jacket!

    5.A limo ride & tickets to the Saratoga Racetrack
  • MURPH'_2
    MURPH'_2 Member Posts: 20
    offer to paint......

    thier house and wash the car while your there!! that'll show your appreciation, if not perhaps a free hat with your company logo. really what works for me is fifty dullars gift certificate to olive garden which also works at red lobster (same co.??) A free meal or cup of coffee is always remebered, and don't forget pizza for the crew while pouring slabs with them tiny little tubes running through (thanks HR)


    Murph'
  • Mark Hunt
    Mark Hunt Member Posts: 4,908
    Coupons!


    I gave a few folks some 20 duller coupons from a plummin' company in Pa.

    Let me know if they call.

    Mark H

    To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"
  • Pat Clark
    Pat Clark Member Posts: 187
    Customer Spiffs

    We offer our customers who give us a referal that leads to a sale for a replacement heating system an option of $50 or 2500 airline miles (they normally take the miles)

    I have also given a $50 cert for a local seafood restaurant and 2 tickets to the movies for good customers and those occasional problem jobs that seem to need a little extra to make them happy again.

    Pat

    Bell Plumbing & Heating
  • HeavyP
    HeavyP Member Posts: 52


    How about free tune-ups on their heating system, or a free multiple year service agreement on their heating system(if you do service agreements).Hector
  • HeavyP
    HeavyP Member Posts: 52


    How about free tune-ups on their heating system, or a free multiple year service agreement on their heating system(if you do service agreements).Hector
  • HeavyP
    HeavyP Member Posts: 52


    How about free tune-ups on their heating system, or a free multiple year service agreement on their heating system(if you do service agreements).Hector
  • HeavyP
    HeavyP Member Posts: 52
    Spiffs

    How about free tune-ups on their heating system, or a free multiple year service agreement on their heating system(if you do service agreements).Hector
  • Unknown
    Unknown Member
    Hey Mark,

    Heat his bathroom floor.

    Noel
  • MIKE6
    MIKE6 Member Posts: 102
    dough

    I give 25 bucks cash aaand it works well.To any body and everybody.Don't let it get out of hand.I had guys selling jobs to people aand overchaarging them.They would sell a boiler for 6,ooo.oo.Give me 4,ooo.oo aand make 2ooo.oo being a middle man. Old ladies of course!
  • Wayco Wayne
    Wayco Wayne Member Posts: 615
    Nice ideas

    Although depending on the personality involved don't let them get out of hand. Some folks have dignity and perspective, some don't. One thing I do periodically is bring a case of soda's to my most frequented supply house to show my appreciation for all their help and hard work. It is well appreciated and they make me feel like a big cheese. (My wife once made cookies for them but they somehow dissapeared before I got there.) ;) WW

    To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"
  • ScottMP
    ScottMP Member Posts: 5,883
    Hey Mark

    I use the 50.00 to a nice restaurant, and it seems to work very well.

    I dont know about that plumbing company thing ?

    Scott

    To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"
  • ScottMP
    ScottMP Member Posts: 5,883
    .

This discussion has been closed.

Categories