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THANKS HTP!!

Mark Hunt
Mark Hunt Member Posts: 4,909
I want to say thanks to the folks at HTP for helping me resolve an issue with a boiler install.

The Munchkin 199m ran flawlessly for one year and then weird things started happening. The boiler was having delayed ignition problems and the ignitor was showing signs of severe oxidation.

John Sawyer andf Jeff Cook of HTP both told me it was a grounding issue. The customer would not call his electrician and was considering removing the Munchkin. Last Saturday I decided to prove the problem was NOT with the Munchkin and I went back to the job with a volt meter.

When I disconnected the neutral wire from the breaker panel and tested between it and the ground bar I had 120 volts!

I ran a new wire to the boiler and it has run perfectly since.

This gentleman is building another home in August. I am looking forward to putting ANOTHER Munchkin in that one!!

Thanks guys.


Mark H

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Comments

  • MURPH'_2
    MURPH'_2 Member Posts: 20
    be careful where.....

    > I want to say thanks to the folks at HTP for

    > helping me resolve an issue with a boiler

    > install.

    >

    > The Munchkin 199m ran flawlessly for

    > one year and then weird things started happening.

    > The boiler was having delayed ignition problems

    > and the ignitor was showing signs of severe

    > oxidation.

    >

    > John Sawyer andf Jeff Cook of HTP

    > both told me it was a grounding issue. The

    > customer would not call his electrician and was

    > considering removing the Munchkin. Last Saturday

    > I decided to prove the problem was NOT with the

    > Munchkin and I went back to the job with a volt

    > meter.

    >

    > When I disconnected the neutral wire

    > from the breaker panel and tested between it and

    > the ground bar I had 120 volts!

    >

    > I ran a new

    > wire to the boiler and it has run perfectly

    > since.

    >

    > This gentleman is building another

    > home in August. I am looking forward to putting

    > ANOTHER Munchkin in that one!!

    >

    > Thanks

    > guys.

    >

    > Mark H

    >

    > _A

    > HREF="http://www.heatinghelp.com/getListed.cfm?id=

    > 238&Step=30"_To Learn More About This Contractor,

    > Click Here to Visit Their Ad in "Find A

    > Contractor"_/A_



  • MURPH'_2
    MURPH'_2 Member Posts: 20
    be careful where.....

    zip-tyes may be safer for the equipment!! ,



    Murph' (SOS)


    Have a safe and happy 4th to all !!!!
  • Wayco Wayne
    Wayco Wayne Member Posts: 615
    Had a similar problem on my first Buderus

    Logomatic control 2 years ago. I at first thought I was going crazy, then thought this control is crap, and then the service techie from Buderus nailed the problem from 500 miles away. (I was very impressed) I ran a new wire and all was well. (Here's a pic of my latest munchkin install) WW

    To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"
  • munchkin-man
    munchkin-man Member Posts: 247
    Munchkin

    Hey Mark glad that worked ouy for you. It is nice to see you handled it profesionally by calling me and working things out together. It beets the this boiler is a peice junck it won't stay running then all who come here think wow the Munchkin is having problems it must be bad design. so agian thanks. Nice work Mark. Wayne nice work you even put a Y srainer in line, impressive, Murf how are you? are any of you planning on going to wet head three? see ya
  • eleft_4
    eleft_4 Member Posts: 509
    MH & WW

    Nice work guys.... you need to set those concrete blocks with the holes vertical.. take no chances!

    al
  • MURPH'_2
    MURPH'_2 Member Posts: 20
    doin great jeff......

    not gonna make the event (i hear you have to drink lite beer cause of the altitude)i wanted to come to see you guy's in april but schedule could not allow. so my two choices of travel this year would be either get info on the "vision" and the modulating oil, or pay Mr. doran a visit in happy valley!! So you fellas will have to tip a few without me. i started posting to blast mark, but i edited it to keep the page kleen!! take care!!



    Murph' (SOS)
  • Wayco Wayne
    Wayco Wayne Member Posts: 615
    Hey Jeff

    I won't make it to WW-3. I will be out of town the week after, going to Wirsbo class. Can't afford to be gone 2 weekends in a row. Air fare, accomodations and leaving my fam for so much, my wife would have plenty of time to take the furniture and disappear to her mothers, leaving me with the kids. Ahhhhhhhhhhh! :-)

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  • Darin Cook_2
    Darin Cook_2 Member Posts: 205
    FINGERS ARE NOT A METER

    @** and scorching everything black.
    Seriously, this was one of those times where the customer was convinced that the boiler was a piece of crap. Thanks to HTP and professionalism on Mark's part, not only did the customer do an about face about the quality of the boiler but he also gave us the plans for the new house he is building. Perseverance does pay off.
  • Mark Hunt
    Mark Hunt Member Posts: 4,909
    Finger method


    First let me thank my partner Darin for sharing with the WHOLE WALL my secret test method. He actually suggested touching my tongue to the wires like you would a 9 volt battery but I opted for the finger method. Darin likes the tongue method, which would explain his speech impediment.

    Murph, don't make me come down there!

    Eleft, let me know when you're ready.

    Jeff, you guys ROCK!



    Mark H

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  • JackEnnisMartin
    JackEnnisMartin Member Posts: 70
    Wiring for boilers

    I have to say the mechanical part of the Buderus install was very nice -- congratualations! However I know from bitter experience make sure your wiring is of the same quality -- the wiring is hanging on this job and you are asking for trouble in the long run -- sloppy wiring shorts out or catchs on someone with a wrench going after a pipe so be careful.
  • Wayco Wayne
    Wayco Wayne Member Posts: 615
    Thanks

    for the advice. Neatness takes a lot of concentration for me. If I get a little better each time who knows how far I'll go. Hey Mark! I'm coming up to Saranac lake in Aug. Too bad the campsites don't have electricity. I'd have you do a blower door test on my Pop up camper. :0 WW

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  • munchkin-man
    munchkin-man Member Posts: 247
    The fingure methode

    The fingure methode hey I tyed that a few times with AMPS draw and with out either way it is a rush. I prefere the no AMPS methode it is a lot safer besides it throws you across the room in stead of holding you there untill you eye balls pop out, your hair fries and your life flashes in front of you just before your hart goes flat line. Remember testing a 12,000 volt ignition transformer across the teminals with a wooden handeled screw driver that my brother used as a chistel. Now thats a rush and after it is over the memory never goes away. Buzz on my one fingured friends buzz on.
    Well Murf catch you at some point hope to see you at the plant soon the door is open to you and all trades men. Wayco I hear the wisbo class is excelent and hope to attend soon have fun and learn alot. Chow for now
  • Wayco Wayne
    Wayco Wayne Member Posts: 615
    Ha!

    My pop up can't even hold all the rain out much less hold any air. Thanks for the offer. WW

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This discussion has been closed.