Viessmann question

Joel_3 · June 2003

> For you long term users out there. 
> 
> My blood 
> is turning more silver (primary side) and orange 
> (secondary side) every day but the long term 
> history of Viessmann is non-exsistent around 
> these parts. Some of you guys have been 
> installing these for quite a while. What service 
> history have you experienced. I'm refering to 
> stuff that actually broke before its time, not 
> things that wore out through normal use. Has 
> anyone ever had to replace one and what was the 
> reason for the failure? 
> 
> My ever churning 
> brain wants to know. 
> 
> Thanks 
 
Which of thier boilers and controls are you interested in learning about there is alot of different product!

Steve Ebels · June 2003

Viessmann question

For you long term users out there.

My blood is turning more silver (primary side) and orange (secondary side) every day but the long term history of Viessmann is non-exsistent around these parts. Some of you guys have been installing these for quite a while. What service history have you experienced. I'm refering to stuff that actually broke before its time, not things that wore out through normal use. Has anyone ever had to replace one and what was the reason for the failure?

My ever churning brain wants to know.

Thanks

Glen · June 2003

They don't break ...

but that's not to say there aren't service issues. I work almost exclusively on the Vertomat/Dekamatik/Vitocom systems - all with the Weishapt burner. I have replaced a few gas valve actuators but only because they were noisy and it annoyed me and the customer, & one or two communications boards. That's it for 5 years of working with the product. A while ago it was identified some servo motors - mysteriously - rotated in the wrong direction - & the UV flame safeguard systems are extremely sensitive to bright light - which we found out after the boiler room was outfitted with the latest and brightest of halogen lights - and slippery fingers sometimes reprogram the Dekamatik M1. And if memory serves - I have replaced the silicone gasket on the condensing belly pan (I won't translate that into the German) It may take time to set the little darlings up - but they make hot water like no other boiler out there.

Robert O'Connor · June 2003

I'm interested too

I too am looking at this line.

What is the life expectancy of the metal liner that makes the chamber in the oil fired vitorond boiler?

Thanks,
Robert

heatboy · June 2003

Unparalleled quality.

Steve,

I installed my first Vitola (oil) in 1994. I still do the preventative maintenance and that's all there is. It runs as good as it did the day of start-up as with all of their stuff I have been around. I have Vitola, Atola AR & RN, Vertomat and Vitodens boilers and have had not one failure with HX, Indirects, or control systems. I am very impressed with the fact that Viessmann never runs away from issues. They have had a few recalls, over the years, on some components, i.e., gas valves on the Weishaupt burners, flue damper issues on the larger RNs, and they actually inform their contracting partners of these. They ship you the replacement/upgrade component and pay you your labor rate to perform the service. As you know, Steve, Viessmann's way of doing things is much different than anyone else's. They refuse to sacrifice the integrity of the equipment just so they can sell more product. That's the reason service issues are virtually non-exsistent IF it is installed properly. I cause most of the issues that occur on my projects ;-)

The sooner everyone catches on that the only way to make inexpensive heating equipment is to make it cheaply, our trade, and ultimately, the end user, will be much better off.

hb

To Learn More About This Contractor, Click Here to Visit Their Ad in "Find A Contractor"

John@Reliable_2 · June 2003

Viessmann Now this is a boiler!!!!!!

Went to the NEFI trade show in Boston on 6/10 and saw a lot of great new and improved products. What most impressed me was the Viessmann boiler, talk about something that looks "cool" and once you really start to take it apart which I did, you can see that they really do have a great product.Yet still a simple system to work on and service. I'm even thinking about replacing my own 2 yr. old boiler with one. The S.S. chamber should last a long time I found that on other products which I don't think have the engineering that this product has they still last over 10 years. John@Reliable

Ernie · June 2003

Viessmann.........

from HO point of view. Installed in 1991 (Oil) Vitola with Indirect Verticell. Had pump module and EK Control malfunction in early part of warranty period. Called RI and in both cases parts were here the next day, with offer to pay for installation and explaination for failures. If this does not convince to use Viessmann nothing will. Quality products and service you can count on.

Bill NTSG · June 2003

Viessmann

I have personally installed 13 Boilers. 12 Vitola bi-ferrals and one atmospheric gas. I have serviced several others in addition to the ones I installed so maybe 20 -25 range. I had one failed clock in an old analog style Tri-matic MC 14 yrs. old? Customer does not want to replace. I had one 4-way valve control where the neutral wire was not installed. I received profound apology from R.I. and permission to fix the problem myself. I have heard of a combustion chamber[trash can] burning up pre-maturely but only because the boiler plugged due to lack of maintainence and probably never set up or set up incorrectly. [This will harm any boiler]. Service issues? People who ignore annual service and hacks who service them have been my issues. One oil company let an automatic delivery customer run out and then two service men spent two hours trying to prime and start. They must have runt the pump dry because it became very noisy [I replaced it following service ] and they must have oilsoaked the insulation in the Riello cover so they threw it out. I also replaced the insulation. This is NOT a Viessmann problem it is a stupid person problem. I have seen at least 4 generations of the Vitola and I think it gets better all the time. I am so way behind on Viessmann continuing education. I will have to sign up soon. It has got to be the best manufacturer training I have ever recieved. Head and shoulders above the rest. Ed Norstrom is a great teacher

Bill NTSG · June 2003

Viessmann

I have personally installed 13 Boilers. 12 Vitola bi-ferrals and one atmospheric gas. I have serviced several others in addition to the ones I installed so maybe 20 -25 range. I had one failed clock in an old analog style Tri-matic MC. 14 yrs. old? Customer does not want to replace. I had one 4-way valve control where the neutral wire was not installed. I received profound apology from R.I. and permission to fix the problem myself. I have heard of a combustion chamber[trash can] burning up pre-maturely but only because the boiler plugged due to lack of maintainence and probably never set up or set up incorrectly. [This will harm any boiler]. Service issues? People who ignore annual service and hacks who service them have been my issues. One oil company let an automatic delivery customer run out and then two service men spent two hours trying to prime and start. They must have runt the pump dry because it became very noisy [I replaced it following service ] and they must have oilsoaked the insulation in the Riello cover so they threw it out. I also replaced the insulation. This is NOT a Viessmann problem it is a stupid person problem. I have seen at least 4 generations of the Vitola and I think it gets better all the time. I am so way behind on Viessmann continuing education. I will have to sign up soon. It has got to be the best manufacturer training I have ever recieved. Head and shoulders above the rest. Ed Norstrom is a great teacher

Bill NTSG · June 2003

Viessmann

I have personally installed 13 Boilers. 12 Vitola bi-ferrals and one atmospheric gas. I have serviced several others in addition to the ones I installed so maybe 20 -25 range. I had one failed clock in an old analog style Tri-matic MC. 14 yrs. old? Customer does not want to replace. I had one 4-way valve control where the neutral wire was not installed. I received profound apology from R.I. and permission to fix the problem myself.

I have heard of a combustion chamber[trash can] burning up pre-maturely but only because the boiler plugged due to lack of maintainence and probably never set up or set up incorrectly. [This will harm any boiler]. Service issues? People who ignore annual service and hacks who service them have been my issues. One oil company let an automatic delivery customer run out and then two service men spent two hours trying to prime and start. They must have runt the pump dry because it became very noisy [I replaced it following service ] and they must have oilsoaked the insulation in the Riello cover so they threw it out. I also replaced the insulation. This is NOT a Viessmann problem it is a stupid person problem. I have seen at least 4 generations of the Vitola and I think it gets better all the time. I am so way behind on Viessmann continuing education. I will have to sign up soon. It has got to be the best manufacturer training I have ever recieved. Head and shoulders above the rest. Ed Norstrom is a great teacher

Bill NTSG · June 2003

Viessmann

I have personally installed 13 Boilers. 12 Vitola bi-ferrals and one atmospheric gas. I have serviced several others in addition to the ones I installed so maybe 20 -25 range. I had one failed clock in an old analog style Tri-matic MC. 14 yrs. old? Customer does not want to replace. I had one 4-way valve control where the neutral wire was not installed. I received profound apology from R.I. and permission to fix the problem myself.

I have heard of a combustion chamber[trash can] burning up pre-maturely but only because the boiler plugged due to lack of maintainence and probably never set up or set up incorrectly. [This will harm any boiler].

Service issues? People who ignore annual service and hacks who service them have been my issues. One oil company let an automatic delivery customer run out and then two service men spent two hours trying to prime and start. They must have run the pump dry because it became very noisy [I replaced it following service ] and they must have oilsoaked the insulation in the Riello cover so they threw it out. I also replaced the insulation. This is NOT a Viessmann problem it is a stupid person problem.

I have seen at least 4 generations of the Vitola and I think it gets better all the time. I am so way behind on Viessmann continuing education. I will have to sign up soon. It has got to be the best manufacturer training I have ever recieved. Head and shoulders above the rest. Ed Norstrom is a great teacher.

Robert O'Connor · June 2003

Vitorond

Bill ever service or install oil fired vitorond? Comments.
Missed you at NEFI.

Robert

Mike Norgan_3 · June 2003

Viessmann

I have Install 42 Viessmann boilers to date with many indirects to go along with them. Vitolas,Vitorond,ECD and ECV boilers. RN ande RS boilers and about 6 Vitodens. The only problem I have encountered was a vent damper on a ECD and RS boilers. Oh yeah I was servicing a Vitola and after I opened the door I turned around to get something and turned around and broke one of the electrodes on the burner myself.

Mike Norgan

Bill NTSG · June 2003

Robert

I quit being in business for my self in 1998. None of my employers since then install above average equipment and lack the passion for things hydronic. So to answer your question, no, never any experience with Vitorond. Around here it is Blue-derus. My last employer did quite a few Buderus and I understand the Vitorond is closely equal to Buderus but some how it has been kept a secret in my area.

Steve Ebels · June 2003

Only one

Unfortunately. A VR2-50 with the KW-10 outdoor control. No prolems with the boiler or the installation of it. Everything went together in typical Viessmann fashion. What a nice oil fired boiler. A breeze to maintain. Clean burning. Great efficiency. This one will run over 88% easily on the Testo. We backed it down to a little over 87% to allow for changes in conditions, wear and tear etc. between tune-ups. It's running a 140,000 btu air handler and 16 panel rads. The church was serviced by two furnaces firing over 2 1/2 gph in combination. The architect had proposed two more for a 5,000 sq ft addition. We thought that idea stunk and talked the church into doing it all with one unit. Let's just say their fuel use was the same as last year whilst heating all of the additional new building besides. Happy? You can bet your last dollar they are.

Joel_3 · June 2003

viessmann

we have installed all models with the exception of the Vertimat. Currently have 7 to install over the next 6-8 weeks. Not sure how many total somewhere between 50 and 100? very few problems. Have installed quite a few Vitorond boilers since it came out no problems with it and it's the biggest bargain on the oil market I think. Less money than a Vitola yet better than run of the mill. A perfect repacement boiler for baseboard house.

Ted_5 · June 2003

Almost perfect ,

know one boiler is, but if there is a problem Viessmann
will take care of it.

Ted

Viessmann question

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