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home depot
paul lessard_3
Member Posts: 186
I recived a cold call for replacement w/h @ 1230 pm ,not having one @ shop I reluctantly called HD for cost 35min later I got more info than I "bargained" for . Installation was $219! wow I just got a great idea I'll get this licenced + insured plumber to come to my shop ,he can install every water job i get i'll even pay him 3x what his current profit is now and i'll still make a couple hundred bucks. or the other thing i could do is call homeowner back and suggest home depot plumbing'you know'keep this guy away from the "good customers''
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I've been in that situation, Paul
and am reluctant to buy from HD or Lowes... but when a customer calls and says "HELLLP!" I won't tell them they have to wait till the supply houses open. Gotta do what's needed to get them up and running.
As for those HD telemarketers- tell them to put your number on their "Do Not Call" list. Legally, if you tell them that, they have to.
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