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Funny thing happened on the way to the phone today...

Dave Yates (PAH)
Dave Yates (PAH) Member Posts: 2,162
Had to call in the final numbers today on a rather spectacular radiant job. Butterfly's set in as I anticipated the inevitable "that's too much". Pacing the floor checking my numbers, facts and pitch - the wife chimes in - "What are you worried about? Just tell him you're installing the best equipment, which is never the cheap stuff and the best controls because you want him and his family to live in the lap of luxury without a care in the world regarding the HVAC systems and you're applying years of practical knowledge that's impossible to buy in a book or obtain anywhere else. Let him know this is the best system his money can buy, period. Tell him that and you've nothing else to worry about."

I wish you could have seen the passion in her voice. I've rubbed off!(G) Out of the mouth of babes (literally). And to think I've ever thought she wasn't trainable(G).

The owner never even blinked. Behind ever man who's ever..........

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  • maybe it's you

    thats been trained!!most price objections are probaly between your ears(G),before a number is ever uttered (or faxed)keeping my toes crossed for you over here since my fingers are busy on the keyboard!!
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