Combi boiler recommendation

spoont

Inherited a Baxi Luna with house that recently concluded its service. Getting cold and need a replacement

I have two HVAC companies I’ve dealt with in the past and trust giving me quotes.

One recommends IBC and says Baxi were ****, even when you could get parts .Other says they run into all kinds of issues with IBC installs and recommend the new Confronto as a Baxi substitute. I understand both are made here in Canada.

Any advice, as they seem to be saying the exact opposite.

GGross

Most mod/con boilers are pretty similar. Baxi is a really popular brand in the UK, they are a nice boiler. some models use the gas adaptive technology similar to what viessmann has. Here in the US they had a run before combis were accepted and subsequently got labelled as "junk" similar to munchkin. I think they are fairly nice boilers, but are there parts available locally? Not sure if Baxi is made in Canada, my understanding is they are European which is not a bad thing imo, IBC has been gaining a ton of traction though. They make nice boilers, and are readily supplying parts to local distributors, they are also owned by Rheem/intergas so they have a proven distribution network. never heard of confronto. Personally I would lean towards the IBC, and ask the guy where he gets parts from, because you want something supported as locally as possible, even the best boiler has a bad day, so better to just have a bad day than a bad week.

Tom_133

I agree with Gross, it kind of goes back to the old which is better Ford, GM, Toyota… it's really a matter of who is going to be there to repair it when something happens. Find the installer with a proven record of reliability and stick with him. It also helps to make sure its installed according to the manual.

kcopp

I have installed a lot of the IBC Superflow 125 combi boilers.

I have a version of it in my own home. Its been a great boiler.

Ask the installer how many they have installed and how familiar they are w/ any issues.

Do they service what they install?

WardWeathers

I think this^^^ is good advice. Whichever contractor you choose, make sure they have extensive experience not just installing the product, but servicing the product, and make sure parts are available locally. A contractor who doesn’t know what they don’t know isn’t so great, so you want a product that many local contractors know. I would also ask neighbors and friends what they have and what their experience has been.

Lots of advice here to rely more on the contractor than the brand of equipment. I think that is good advice, but I think you do want equipment that many local contractors install/sevice in case your first contractor does not work out.

All of this I learned the hard way.

JohnNY

I put a Lochinvar Noble in my house and I like it very much. It's light on features but I like the simplicity of its design.