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Very odd Rinnai issue

Rockhound72
Rockhound72 Member Posts: 1
edited August 8 in Gas Heating

Just had a new Rinnai tankless installed. New flame rod so no issue with it, BUT if the front panel is on, it gives me an error 12 code. If I leave the door off, the gas smell is too much. Anyone ever see craziness like this? Panel on, error 12. Panel off, no error.

Comments

  • GGross
    GGross Member Posts: 1,258

    Do you have the correct fuel type unit installed? what is the fuel type you have at the house and what is the model of the unit installed? Check the intake air is properly installed, check the gas components for leaks as well, if nothing may check the burner compartment is not leaking as well.

    Only time I have seen a unit run with the door off, but not with it on is when we have LP gas and the unit has not been converted, (not a rinnai I saw this on, different type of unit)

    Alan (California Radiant) Forbes
  • Mad Dog_2
    Mad Dog_2 Member Posts: 7,506

    Did you call the installer? Mad Dog 🐕

    Consulting by Mad Dog & Matt Jr.
    jimna01

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