Rinnai tankless water heater

jlfnelson

Our tankless water heater was working fine. We called in a professional to do regular maintenance,. After he left, he had no water coming out when we turned on the hot water. He came back and did something to fix that problem. Later that day, water came out but it was cold. When we called, they told us to turn the gas lever off and on. After we did this we got hot water. A few hours later, no hot water. I hate to spend more money for another company to come out. Do you have any idea what could be wrong? We have no error code now. There was a number 11 error code before we turned the gas off and on.

Intplm.

Was this issue there before they came? So they left it the same? Or worse, they made things worse. Get them to come back and correct the problem and be firm when calling them. They should not have left you in this situation.