Welcome! Here are the website rules, as well as some tips for using this forum.
Need to contact us? Visit https://heatinghelp.com/contact-us/.
Click here to Find a Contractor in your area.

Navien NCB 240 Gas smell

Just installed a Navien 2 side by side 2 weeks ago customer says she smells gas a little inside and of course outside at the vent which is quite normal. Venting is proper and inspected.

What gives? Anyone.

Comments

  • EBEBRATT-Ed
    EBEBRATT-Ed Member Posts: 16,990
    Check the flue pipe gasket where it connects to the boiler. There are U tube videos about Navien issues. You can check for leaking gaskets with soap bubbles
  • Bill Julian
    Bill Julian Member Posts: 162
    Yea thought about that. Installed many of these never checked that, never had an issue not even sure what may be the issue if any. Thanks