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HELP Bradford White Brute FT Series Wall Mount Boiler

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Tullia
Tullia Member Posts: 3
edited June 2023 in Gas Heating
Hello. Hoping someone can help with my problem. My boiler won’t turn on. I get the following on the display screen and I cannot find the info in my manual. 

Pdn 
0071
SPn
00.04
SFn

sometimes 0009 appears last. 

Thank you for any help. 


Comments

  • Mad Dog_2
    Mad Dog_2 Member Posts: 7,052
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    Did you Try Brad White Tech Support? Mad Dog 🐕 
    Consulting by Mad Dog & Matt Jr.
  • Tullia
    Tullia Member Posts: 3
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    Yes. And after being run around on for 45 mins with people who didn’t know anything about a boiler because those people weren’t anywhere to found I hung up. I even left voice messages with people who were supposed to be at their desks and were not. 
    Mad Dog_2
  • mattmia2
    mattmia2 Member Posts: 9,708
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    What does the manual say?
  • Tullia
    Tullia Member Posts: 3
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     Nothing. Because those are not error codes. They are the letters/numbers that come up on startup. It’s just stopping before it’s finished. 
  • mattmia2
    mattmia2 Member Posts: 9,708
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    oh, so it isn't booting, that is just the firmware version and such? Sounds like you need to talk to whoever at the manufacturer knows the firmware on those. Check the power too.
  • HomerJSmith
    HomerJSmith Member Posts: 2,448
    edited June 2023
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    Try unplugging it from the power for several hours and re-plug and see if it starts. also, when there isn't any power to it, press the power button and hold for several min.

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