Ecoer Heat Pumps

woobagooba

Folks. Related to this issue storm damage / insurance situation ... https://forum.heatinghelp.com/discussion/188636/txv-versus-vrf-air-source-heat-pumps#latest. I'm zone 5 MA coastal.

Contractors have suggested Ecoer a couple times as an option. I've never heard of this brand until a few months ago, and there is scarce info online about it. Anyone here have views they can share about Ecoer products?

https://www.ecoer.com/

I've learned from the limited info online that Ecoer somehow managed supply chain such that they have product availability now. For $600 they provide 10 years parts and labor and monitoring via their IoT cellular connection (could be a maintenance blessing and a security curse). They initially focused on New England due to substantial rebates.

Lack of track record is a huge concern for me. Service seems highly dependent on their app / cellular monitoring. Who owns the data and what happen with the service if Ecoer goes belly up?

https://youtu.be/Wzbz6o3yBWU
https://youtu.be/d_KpyfgBTP0

GGross

Ecoer was started by former Midea people, one of the biggest manufacturers of other peoples equipment, they are proud enough of most equipment to not even put their own name on it. Ecoer was founded in Virgina yet are manufactured in China. They might make a decent product sure I never touched them so I can't say, but I can tell you that we had a support fail on a motor for a Midea mini split that caused the fan blade to get damaged against the metal grate, and they no longer sold the fan blade ( 18 months after install) so we had to change out the whole system because the new ODU did not work with the existing IDU. I have to imagine that the Ecoer line are just manufactured by Midea like most fly-by-night heat pump brands that pop up online. If they work they work fine, but best of luck getting parts in 4 years, or getting a warranty honored if Ecoer just goes belly-up.