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Now Hiring - REMOTE OPPORTUNITY
kcarden
Member Posts: 1
Immediate Need!
Rinnai America Corporation is currently seeking REMOTE Technical Support Specialists
Competitive Pay and Benefits
Position Overview:
TECHNICAL SUPPORT/SERVICE
• Provide telephone support to answer inquires on service, installation and troubleshooting procedures for all Rinnai products
• Responsible for following through with repairs, rework, rebuilding and/or maintenance on all products returned to Rinnai, to include documenting results of failure analysis on product
• Liaise with Sales, Marketing, Engineering and Service staff to maintain an understanding of product features/specifications and quality controls standards
• Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions
• Ensure records of all work orders, quality control reports, failure analysis, RGA’s, credits, returns, shipping request, etc. are completed with details related to work and/or services performed
• Rotating shift schedule (8am-4:30pm, 8:30am-5pm, 9:30am-6pm, 10:30am-7pm and 11:30am-8pm)
• Maintain company provided tools, equipment and property
• Embrace and support growing business demands in a changing environment
To apply please visit Rinnai US Careers:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e6f81401-131c-46bd-83cb-7325d21ea676&ccId=19000101_000001&jobId=376453&source=CC2&lang=en_US
For Questions and Inquiries, please contact Talent Acquisition at: kcarden@rinnai.us.
Rinnai America Corporation is currently seeking REMOTE Technical Support Specialists
Competitive Pay and Benefits
Position Overview:
TECHNICAL SUPPORT/SERVICE
• Provide telephone support to answer inquires on service, installation and troubleshooting procedures for all Rinnai products
• Responsible for following through with repairs, rework, rebuilding and/or maintenance on all products returned to Rinnai, to include documenting results of failure analysis on product
• Liaise with Sales, Marketing, Engineering and Service staff to maintain an understanding of product features/specifications and quality controls standards
• Liaise with Field Sales/Service organizations and Engineering in gathering and documenting information on potential quality/performance issues. To include providing input/suggestions on possible corrective actions
• Ensure records of all work orders, quality control reports, failure analysis, RGA’s, credits, returns, shipping request, etc. are completed with details related to work and/or services performed
• Rotating shift schedule (8am-4:30pm, 8:30am-5pm, 9:30am-6pm, 10:30am-7pm and 11:30am-8pm)
• Maintain company provided tools, equipment and property
• Embrace and support growing business demands in a changing environment
To apply please visit Rinnai US Careers:
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e6f81401-131c-46bd-83cb-7325d21ea676&ccId=19000101_000001&jobId=376453&source=CC2&lang=en_US
For Questions and Inquiries, please contact Talent Acquisition at: kcarden@rinnai.us.
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